1. commradepolski's Avatar

    I had a user call me this morning about his blackberry. His notes folder in the Remember app disappeared.

    Has anyone else had this issue? Were you able to find the notes folder without resorting to a backup?
    01-30-14 08:09 AM
  2. lifenotfound's Avatar
    Many of the notes folders will sync with email providers. First determine if the notes were saved on the device or remotely. If they were saved remotely, ensure the appropriate account has sync enabled for tasks/notes.

    You can also save notes to the device that will be lost if the device is wiped. These notes should be saved when performing a backup with BlackBerry Link and can be restored.

    Posted via CB10
    01-30-14 01:28 PM

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