1. commradepolski's Avatar
    Hi

    I had a user call me this morning about his blackberry. His notes folder in the Remember app disappeared.

    Has anyone else had this issue? Were you able to find the notes folder without resorting to a backup?
    01-30-14 08:09 AM
  2. lifenotfound's Avatar
    Many of the notes folders will sync with email providers. First determine if the notes were saved on the device or remotely. If they were saved remotely, ensure the appropriate account has sync enabled for tasks/notes.

    You can also save notes to the device that will be lost if the device is wiped. These notes should be saved when performing a backup with BlackBerry Link and can be restored.

    Posted via CB10
    01-30-14 01:28 PM

Similar Threads

  1. 10.2.1 and exFat SD cards formatted
    By joao_malveiro in forum BlackBerry 10 OS
    Replies: 35
    Last Post: 06-23-14, 11:47 AM
  2. Post 10.2.1 Q10 Review?
    By Blake_G in forum BlackBerry Q10
    Replies: 8
    Last Post: 02-21-14, 10:55 AM
  3. Continuous updating
    By QuIcKsIlV3r in forum BlackBerry 10 OS
    Replies: 9
    Last Post: 02-02-14, 07:09 PM
  4. Can't forward PDF after 10.2.1 OS update
    By Hup55 in forum BlackBerry Z30
    Replies: 1
    Last Post: 02-02-14, 06:08 AM
  5. BlackBerry 10 was officially launched 1 year ago today
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 0
    Last Post: 01-30-14, 08:00 AM
LINK TO POST COPIED TO CLIPBOARD