1. igurugyan's Avatar
    I try to connect my z10 with BBLink but while connecting it shows this problem. I try to reconnect but its not working at all and i'm worried if i try to reload then i lost my data. I'm not able to take backup of my media and apps too. So plz suggest me what to do ?Not able to connect and take backup with Blackberry Link. Help me.-11.png
    11-27-13 03:46 PM
  2. jaydee5799's Avatar
    Don't let Link wipe your device! You will lose everything.
    Clear your PC cache.
    Reboot your computer. Reboot your phone. Try connecting again. DO all of these things BEFORE you restore your old OS.

    Others will have suggestions. What OS for your PC?
    11-27-13 03:49 PM
  3. Dunt Dunt Dunt's Avatar
    Try connecting and backing up with Darcy's Tools http://forums.crackberry.com/bb10-le...-tools-824364/

    Have you updated LINK?

    Uninstall, reboot, reinstall LINK.

    RELOAD will wipe your device.
    11-27-13 03:51 PM
  4. igurugyan's Avatar
    I've already cleared all registry through Ccleaner but its not working. I'm using windows8.
    11-27-13 03:55 PM
  5. igurugyan's Avatar
    I've latest LINK version BlackBerry Link v1.2.1.31 (Windows OS) and just installed it and tried to connect but it's showing this error. LINK downloaded from here BlackBerry - Software Downloads 2
    11-27-13 04:00 PM
  6. GreenCopperz's Avatar
    Link hasn't worked since first week with me and have resorted to sasheshi??? Spelling off

    Posted via CB10
    11-27-13 04:01 PM

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