1. nu2bb2013's Avatar
    I don't get the voice mail icon in the top of my phone so I never know when I have a voice mail AT&T couldn't help me what can I do to make it appear?

    Posted via CB10
    01-06-14 03:37 PM
  2. curvezzz's Avatar
    Make sure they have vmail provisioned correctly. They had my visual vmail screwed up at first. Go to your online account and check your data plan make sure it has vmail with it.

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    01-06-14 03:57 PM
  3. curvezzz's Avatar
    make sure they have vmail provisioned correctly. They had my visual vmail screwed up at first. Go to your online account and check your data plan make sure it has vmail with it.

    ? At&t z10 stl100-3/10.2.0.1791 ?

    No voice message icon-img_20132543.png

    ? At&t z10 stl100-3/10.2.0.1791 ?
    01-06-14 04:01 PM
  4. nu2bb2013's Avatar
    my plan states DataPro 3GB for BlackBerry 4G LTE with Visual Voicemail so I was on line with at&t for 83 minutes and they couldn't get resolved,what does the icon look like anyway since I've never seen it.
    01-06-14 07:37 PM
  5. curvezzz's Avatar
    No voice message icon-img_20132545.png

    ? At&t z10 stl100-3/10.2.0.1791 ?
    01-06-14 07:44 PM
  6. nu2bb2013's Avatar
    ok thanks if I ever get one I'll know what it is!
    01-06-14 07:48 PM
  7. curvezzz's Avatar
    What does it do when u get a vmail? Is it showing set up under the set up icon.?

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    01-06-14 08:07 PM
  8. nu2bb2013's Avatar
    Nothing that's the problem if I don't check
    I never knew if I have any messages

    Posted via CB10
    01-07-14 11:56 AM
  9. nu2bb2013's Avatar
    Yes that is the model phone I have and software that I am using

    Posted via CB10
    01-07-14 01:29 PM
  10. curvezzz's Avatar
    Try att again. They need to run the vm trouble shooter. It's probably a provisioning error.

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    01-08-14 12:05 AM
  11. curvezzz's Avatar
    Might have tried this but just in case you didn't
    No voice message icon-img_20132566.png

    Is it on?

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    01-09-14 01:38 AM
  12. curvezzz's Avatar
    Which is in hub settings.

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    01-09-14 01:39 AM

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