1. nospherato's Avatar
    Hi everyone,
    I have got a strange problem.
    For about 3 days I don't receive any Facebook messages at my Blackberry Hub...
    Events are there, but not even 1 message
    (Sync is activated in Blackberry Hub + account settings; tried to delete+recreate the Facebook account, but still... no messages)

    Anyone of you got the same problem or a solution?
    (would try the leaked os .1483 if there will be no other solution...but normally I wanted to wait for
    the official release.)
    04-26-13 08:34 AM
  2. sk8er_tor's Avatar
    This is a known issue. A Facebook update should be coming soon to address this.
    Jake_fowler12 and yueytan like this.
    04-26-13 08:35 AM
  3. nospherato's Avatar
    Okay, just installed the leak os and it's working again nice
    Jake_fowler12 likes this.
    04-26-13 10:30 AM
  4. EauRouge's Avatar
    Okay, just installed the leak os and it's working again nice
    Actually? Is all facebook messaging polished up a bit?

    Posted via CB10
    04-26-13 10:50 AM
  5. nospherato's Avatar
    Well okay, now after more testing.. no.. the message pushing doesnt work , but at least I can open the conversation and see the new message.
    04-26-13 10:55 AM
  6. masterscarhead1's Avatar
    It doesn't work on the new version either. It will push when you open the fb app. I rolled back to 10.0.10 in the meantime because it was too annoying
    04-26-13 11:27 AM
  7. Gidsteroo's Avatar
    I am having the same problem currently running on a Stl100-2 and in the middle of a conversation the phone just stopped receiving Facebook messages . What is the best way to fix this?

    Posted via CB10
    04-26-13 04:36 PM
  8. Jake_fowler12's Avatar
    I am having the exact same problem!
    It will let me open the inbox notification and view it. It I am unable to reply... If I want to reply I then have to go to the Facebook application and reply through that.

    I am also having the same issue with twitter direct messages!

    Please reply to me with any fixes, I have spoke to blackberry and my wireless service provider and neither of them have been any help!

    Network - orange uk

    Posted via CB10
    johnprague likes this.
    04-26-13 05:36 PM
  9. Gidsteroo's Avatar
    That's what happened to me at first but now it is not showing Facebook messages in the hub at all. It still shows other notifications though.

    Posted via CB10
    04-26-13 09:14 PM
  10. johnprague's Avatar
    I only wish the messages weren't in the hub. It's annoying as hell having notifications in two places. You HAVE to go to both places to mark them read. Pain in the .....
    Spirerock and Jake_fowler12 like this.
    04-26-13 09:52 PM
  11. Gidsteroo's Avatar
    I find it better to have them in the hub, and when I read them it always picked up that it was read in Facebook itself, whether app or browser.

    Posted via CB10
    04-26-13 10:22 PM
  12. Ferazzz's Avatar
    I just find that Facebook is all over the place. Sometimes I'll get messages and sometimes I won't. Even the simple notifications don't always work the way they should. I just don't get it. Is this software related?

    Posted via CB10
    04-26-13 11:15 PM
  13. nospherato's Avatar
    Anyone got a fix for the problem yet?
    04-30-13 06:48 AM
  14. KermEd's Avatar
    Look at your device memory. How much is left?

    Posted via CB10
    04-30-13 06:58 AM
  15. nospherato's Avatar
    free storage: 10,7 GB
    free ram: 979,3 MB
    04-30-13 08:57 AM
  16. KingReed's Avatar
    I had the same problem, deleted my Facebook account and the app. installed everything again and after a few hours it worked again. Probably Facebook acting up.

    Posted via CB10
    04-30-13 09:04 AM
  17. KermEd's Avatar
    Cool if storage goes below 500mb it'll start to die.

    Posted via CB10
    04-30-13 12:18 PM
  18. Gidsteroo's Avatar
    I tried that and it didn't work so I wiped my device and stated again and it seems to be all working so if it's really important for you its worth trying that. It becomes a really painful process when you lose contacts details though, and it doesn't always link the contacts correctly for you.

    Posted via CB10
    05-01-13 09:22 AM
  19. nospherato's Avatar
    So you did a wipe and did not use a backup to restore your contacts right?

    Edit: Okay the new leaked os .1627 fixed it almost... I get the notifications again, but not really "pushed"...so there is a delay (max delay I got was 10min)...
    Is there any settings I could check, how often the z10 checks for FB messages? (just like the ones you find in E-Mail-accout-settings?)
    Last edited by nospherato; 05-03-13 at 06:07 AM.
    05-02-13 02:20 AM

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