05-17-13 04:01 PM
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  1. playpen007's Avatar
    playpen007
    Hi Guys & Gals, my Z10 keeps showing "Enter Device Password" message every time I wake up the device. I never have this problem before since I have the device. I start to have this problem after I side-load Instagram through Google Chrome. Is there a way to fix this? Thank you very much!
    05-15-13 01:50 PM
  2. emtunc's Avatar
    emtunc
    I assume you put the device in developer mode when you side loaded Instagram which required a device password.

    Can't you just go to the settings, disable dev moce and disable the password?

    Posted via CB10
    playpen007 likes this.
    05-15-13 01:56 PM
  3. playpen007's Avatar
    playpen007
    Thanks for a quick reply! I did turn off the Developer mode after finished side-load the software. I am not sure what else to do now. Anymore suggestion? Thanks! -Ryan


    Originally Posted by emtunc
    I assume you put the device in developer mode when you side loaded Instagram which required a device password.

    Can't you just go to the settings, disable dev moce and disable the password?

    Posted via CB10
    05-15-13 02:31 PM
  4. vgorous's Avatar
    vgorous
    Do you have an activesync email?

    Posted via CB10
    playpen007 likes this.
    05-15-13 02:51 PM
  5. playpen007's Avatar
    playpen007
    Hi, what is an activesync email? Thanks! -Ryan

    Originally Posted by vgorous
    Do you have an activesync email?

    Posted via CB10
    05-15-13 04:03 PM
  6. Mercury's Avatar
    Mercury
    It still puts on a device password even if you turn off Dev mode. So whatever password you used to turn on dev mode and sideload, you have to go into the passwords and disable the password
    05-15-13 04:11 PM
  7. playpen007's Avatar
    playpen007
    Thanks, I remembered I did that but I can not remember where I can get into that mode to disable the password. Does anyone know where? Thanks! -Ryan


    Originally Posted by QuIcKsIlV3r
    It still puts on a device password even if you turn off Dev mode. So whatever password you used to turn on dev mode and sideload, you have to go into the passwords and disable the password
    05-15-13 05:15 PM
  8. psychotic-1's Avatar
    psychotic-1
    Go to settings, then security and privacy, then device password.

    Posted via CB10
    playpen007 likes this.
    05-15-13 05:18 PM
  9. Mercury's Avatar
    Mercury
    Originally Posted by playpen007
    Thanks, I remembered I did that but I can not remember where I can get into that mode to disable the password. Does anyone know where? Thanks! -Ryan
    Settings, security and privacy and then into device password and turn it off and you are good to go

    Posted via my ZED 10 on CB10
    playpen007 likes this.
    05-15-13 05:18 PM
  10. vgorous's Avatar
    vgorous
    Originally Posted by playpen007
    Hi, what is an activesync email? Thanks! -Ryan
    Microsoft exchange email. When you have that, you are required to have a password on the device and you cannot disable the password as long as you have that account.

    Posted via CB10
    Attachment 162008

    Attachment 162009
    05-15-13 05:25 PM
  11. lindajm22's Avatar
    lindajm22
    Originally Posted by vgorous
    Microsoft exchange email. When you have that, you are required to have a password on the device and you cannot disable the password as long as you have that account.
    Well that's not true. I have an Exchange email set up and I do not use a device password.
    05-15-13 05:32 PM
  12. vgorous's Avatar
    vgorous
    Oh I guess when bb10 communicates with my work email server, it requires us to have a password.

    Posted via CB10
    05-15-13 05:35 PM
  13. lindajm22's Avatar
    lindajm22
    Yes, your employer controls that. I have a personal Exchange account and I can go into my settings and require a device password, but I obviously don't need to since it's just me. Employers typically want device passwords to ensure security.
    05-15-13 05:43 PM
  14. John Pawling's Avatar
    John Pawling
    Originally Posted by lindajm22
    Yes, your employer controls that. I have a personal Exchange account and I can go into my settings and require a device password, but I obviously don't need to since it's just me. Employers typically want device passwords to ensure security.
    Same thing happens when Android users connect to our work exchange servers. Seems like not too many people outside of IT like device passwords. I do.

    Posted via CB10 v1.4.2 on my Zed10 10.1.0.273 on Rogers
    05-15-13 05:58 PM
  15. playpen007's Avatar
    playpen007
    Hello People, thank you very much for your help! I knew I can always count on my little community at CrackBerry. The problem solved by going to Settings, Security and Privacy and then into device password and turn it off; just like you guys suggested. Thank you!
    John Pawling likes this.
    05-15-13 06:24 PM
  16. vgorous's Avatar
    vgorous
    Originally Posted by playpen007
    Hello People, thank you very much for your help! I knew I can always count on my little community at CrackBerry. The problem solved by going to Settings, Security and Privacy and then into device password and turn it off; just like you guys suggested. Thank you!
    We're not always d!cks lol.



    Posted via CB10
    05-15-13 08:14 PM
  17. John Pawling's Avatar
    John Pawling
    Originally Posted by vgorous
    We're not always d!cks lol.



    Posted via CB10
    True, true!

    Posted via CB10 v1.4.2 on my Zed10 10.1.0.273 on Rogers
    05-17-13 04:01 PM
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