[Alain_A]

I have been trying to make the " PRINT TO GO APP " working on my Z10 but I always get a driver error message...So I need someone from Canada that is print to go worked in order for me to troubleshoot..I have been trying a first post on that issue but no one could help so far.
I am withTELUS so someone on the same provider would be the right person.

Alain

[PedanticUser]

Why in Canada specifically? Can't anyone with the app help you?

[Alain_A]

Why in Canada specifically? Can't anyone with the app help you?

I don't know some people from other places said that it is working on their end. I figure to troubleshoot would easier from the same network but I am willing to try with anyone

[Alain_A]

I was thinking finding someone that I could call to troubleshoot by verifying setting in pc and or device

[PedanticUser]

I don't know some people from other places said that it is working on their end. I figure to troubleshoot would easier from the same network but I am willing to try with anyone

Well, the fact that you're getting a "driver error" suggests that the issue is on your computer, not your phone. I don't think your carrier has anything to do with it. I could be wrong though...

[Alain_A]

also I have free long distance in Canada. would be less expensive for me..I am not going to call telus as I don't think they know enough about the phone yet

[Alain_A]

I did delete it form comp may times and downloading it again. always come with the same message. now my other option would be to verify setting with someone that his print to go work and doing that over a phone call

[Alain_A]

before someone says yes i went onto the website of blackberry and looked at the demo...i did everything of what they were showing

[sgt_snacks-64]

Works for me in the UK, I had to disable anti virus for it to work.

Posted via CB10

[Alain_A]

Works for me in the UK, I had to disable anti virus for it to work.

Posted via CB10

I did that too with no difference...when i go to bb website it says that i am downloading 2.0.110.0exe then when i try to print it gives me driver error 2.0.111.0 message (error 404)

[bintheredundat]

I'm on Rogers in Canada and it's been working fine for me. From what I've searched all issues lead to anti virus software


Posted via CB10 on my Z10 Oreo

[Alain_A]

I have disabled the anti virus. Still give me the same error.

Posted via CB10

[Alain_A]

what I read the print to go work on wifi???

Posted via CB10

[bintheredundat]

Yes alain. Both devices need to be connected to the same network.

When you select print to go you will also need to enter the password on to the software from the device on the app.

At what point do u get the error message?

Posted via CB10 on my Z10 Oreo

[Alain_A]

I always am on the same network at home. When I print it says driver error 404 and give me 2.0.111 as driver the one I download from BlackBerry website is2.0.110 exe

Posted via CB10

[Alain_A]

Yes alain. Both devices need to be connected to the same network.

When you select print to go you will also need to enter the password on to the software from the device on the app.

At what point do u get the error message?

Posted via CB10 on my Z10 Oreo

I have follow all the instructions from the website

Posted via CB10

[Alain_A]

Something else somewhere that doesn't register. I see the printer on my computer

Posted via CB10

[Alain_A]

That is why I need someone that has a pc and his print to go work so I can verify some setting over a phone call

Posted via CB10

[bintheredundat]

I understand. I am unable to be near a pc today until tomorrow evening unfortunately. I'd be happy to help you then.

Posted via CB10 on my Z10 Oreo

[Alain_A]

I understand. I am unable to be near a pc today until tomorrow evening unfortunately. I'd be happy to help you then.

Posted via CB10 on my Z10 Oreo

Yeah if you are from canada it would be nice. Here is my pin 24becfoc

Posted via CB10

[Alain_A]

well Canada what is going on??????????? Will I get the help or not???????????????
Still need someone that is print to go work in Canada
Alain

[Blue Shift]

well Canada what is going on??????????? Will I get the help or not???????????????
Still need someone that is print to go work in Canada
Alain

Well, I'm a hoser, but I have a Mac so I don't even get the joy of using print to go. However, if you need to call someone for help, given that you're on the Z10 forum, you could use BBM voice, and get around long distance altogether.

[Alain_A]

Well, I'm a hoser, but I have a Mac so I don't even get the joy of using print to go. However, if you need to call someone for help, given that you're on the Z10 forum, you could use BBM voice, and get around long distance altogether.

I am using a pc and I am with telus - I have free long distance within Canada