1. paynekillers123's Avatar
    Almost every time I accidentally bump my phone (sometimes not hard at all), it immediately reboots including when dropped into a soft surface, like a sofa. Any solutions?

    Posted via CB10
    05-10-14 12:01 AM
  2. kasst's Avatar
    Never had this with the z10, but had it be a loose battery cover on an older BlackBerry. Try a little slip of paper or cardboard under the battery door. Might just hold the battery in place a little firmer.

    Posted via CB10
    05-10-14 12:21 AM
  3. Hasnain Ashfaq's Avatar
    Sounds like a battery issue to me. Pull the battery and place it on a table. Rotate it with a little force, observe whether it rotates like a fan or not. If yes, you need to replace battery.

    Posted via CB10
    05-10-14 12:27 AM
  4. paynekillers123's Avatar
    Never had this with the z10, but had it be a loose battery cover on an older BlackBerry. Try a little slip of paper or cardboard under the battery door. Might just hold the battery in place a little firmer.

    Posted via CB10
    Already did that, but it stills reboot sometimes.

    Posted via CB10
    05-10-14 12:46 AM
  5. Ruslan Botsyurko's Avatar
    Or maybe the pins on your phone that touch the battery contacts got bent or damaged somehow and the battery now has more space to wiggle around. If that's the case, I'd put the paper not between the battery and the door, but on the opposite side than the +- contacts if you know what I mean. Just an idea, hope it helps

    Posted via CB10
    05-10-14 01:01 AM
  6. scrannel's Avatar
    Or maybe the pins on your phone that touch the battery contacts got bent or damaged somehow and the battery now has more space to wiggle around. If that's the case, I'd put the paper not between the battery and the door, but on the opposite side than the +- contacts if you know what I mean. Just an idea, hope it helps

    Posted via CB10
    Yes. Was getting reboots. This stopped it cold.
    05-10-14 01:09 AM
  7. anon(3950127)'s Avatar
    Maybe your battery is loose.. try to put a piece of paper between the battery and the cover.. some other forum said this fix their problems.. worth a try

    Posted via CB10/O.S.10.2.1.2228
    05-10-14 01:52 AM
  8. paynekillers123's Avatar
    Wow it works! Thanks for the help!

    Posted via CB10
    05-10-14 10:31 AM
  9. anon(3950127)'s Avatar
    You're welcome

    Posted via CB10/O.S.10.2.1.2228
    05-10-14 10:39 AM
  10. Ruslan Botsyurko's Avatar
    Glad to help

    Posted via CB10
    05-12-14 01:44 AM

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