[Ryan Kwan1]

Link for some reason will not let me choose my file that I want to restore like before.

I know there are other programs. I forget the names of them. Can someone please give me a hand please!!

Thanks on advance

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[kbz1960]

Are you signed into your bbid on both?

[Ryan Kwan1]

When I press the pencil beside the restore file name it goes blank.... and won't let me select older back ups to restore....

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[Ryan Kwan1]

When i use san shipping which I never used before doesn't even give me an option to choose an older restore

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[kbz1960]

When I ran into something similar it was because I wasn't signed in with my bbid

[Ryan Kwan1]

Sachsei

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[knighty2112]

Are you using a leaked OS or official? If it's leaked that could be why it not letting you chose earlier backups.

Careful! Z10 in action!

[Ecm]

Sachsei

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Yes, Sachesi is the best bet: Sachesi

1. Put it in a folder on it's own (it's a stand-alone program)
2. Plug your device into your PC.
3. Double click the Sachesi exe file to launch it. Enter your device password, if you use one.
4. Go to the Backup tab, click Load Backup Options
5. Select the Options, then click Restore Backup..
6. Navigate to the location of your backup file, select it.

*** Note that BlackBerry Link must already installed on the computer (this installs drivers you'll need).
*** Unless you know what you're doing, do not mess with the other, advanced options within Sachesi!

[Ryan Kwan1]

Yes, Sachesi is the best bet: Sachesi

1. Put it in a folder on it's own (it's a stand-alone program)
2. Plug your device into your PC.
3. Double click the Sachesi exe file to launch it. Enter your device password, if you use one.
4. Go to the Backup tab, click Load Backup Options
5. Select the Options, then click Restore Backup..
6. Navigate to the location of your backup file, select it.

*** Note that BlackBerry Link must already installed on the computer (this installs drivers you'll need).
*** Unless you know what you're doing, do not mess with the other, advanced options within Sachesi!

Do I need to have link running??? I click load backup. The loading spins
.. but nothing is showing up for options..... any ideas

[Ryan Kwan1]

Anyone?

[Ryan Kwan1]

It won't let me select the file I want

[Ecm]

Do I need to have link running??? I click load backup. The loading spins
.. but nothing is showing up for options..... any ideas

BB Link should be installed, but not running when you launch Sachesi.

Try connecting your device, wait for your computer to receognize it. You should see a system pop-up saying the volumes are mounted. You can also check "My Computer" to see the BB drives.

Once recognized, launch Sachesi., go to the backup tab. If it still spins after a couple of minutes, click the install tab, click "Refresh" and wait for files to appear in the window. Then go back to the Backup tab. The options should be avialable now.

[Ryan Kwan1]

I will give her a shot.... do I have to do anything to the search settings?.... the back was made in link last night only option that is showing up for back up is whatever is on the phone now.. am I now setting this up properly?

[Ryan Kwan1]

Tried that didn't touch the search thing... but no file options... this blows had so many pics of my kids and family on tjere... and contacts

[Ryan Kwan1]

Why won't kink show the icon of the z10 at the bottom of the program anymore? It use to be there to make options or show status.. now nothing I wonder if I revert to an older black berry link.... does anyone know where to get a copy of that

[Ecm]

It won't let me select the file I want

So you're able to select the restore options? What happens when you navigate to the backup file? Are you getting an error message?

[Ryan Kwan1]

No error message just keeps showing that today's back up file which was after the wipe it's only like 120mb... the file I do want is 7gb almost..... why won't my z10 show up at the bottom anymore


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[Ryan Kwan1]

Where one find a old version of link see if it works.....

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[Ryan Kwan1]

Uninstalling link now

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[Ecm]

I will give her a shot.... do I have to do anything to the search settings?.... the back was made in link last night only option that is showing up for back up is whatever is on the phone now.. am I now setting this up properly?

Once you have the options showing on the backup tab, select the options you want to restore, and then click "Restore Backup".

The search settings have nothing to do with the backup/restore process.

[Ryan Kwan1]

But it won't give me the options to select the correct back up... only the one from after doing the security wipe... which is only 128mb.... the back up I want is over 6gb..... and now it won't show my z10 icon at the bottom of the screen on link like it use to...

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[Ecm]

Where one find a old version of link see if it works.....

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I'll see if I can find one for you.

[Ryan Kwan1]

Going to try link 1.2.0.28

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[Ryan Kwan1]

Well that didn't work

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[Ryan Kwan1]

Gonna try un pair all computers and try again

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