It has nothing to do with email. My phone goes black and i know its on because when i press the power button it gives me the option to power off or restart but theres no way to open the screen without restarting the phone.
Posted via CB10
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It has nothing to do with email. My phone goes black and i know its on because when i press the power button it gives me the option to power off or restart but theres no way to open the screen without restarting the phone.
Posted via CB10
I have experienced similar issues after installing latest update but then I did a wipe and haven't had that issue again.
Posted via CB10
Posted via CB10
After activating my wife's nice new white Z10, she still had no wireless service.
It took a hard reset to start 'er up properly.
Hold down the top button. Ignore the screen completely as it counts down, offers a restart, turns black, etc. Keep holding it down until red light comes followed by blue logo startup screen appearing.
Go for it. You have nothing to lose but a few minutes' time.
Posted via CB10
If you do want to go this route, no need to downgrade first. Attach to PC and start Link. Make a just-in-case backup.
Then within Link is an option to reload device software. This will wipe device and load most current OS.
You would lose any sideloaded apps if you have any, but everything else should survive the process.
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When I tried to reload OS from BlackBerry link it gave me the message that there is no updated OS to reload. I am on the leaked version of 10.1.0.1492 and trying to go back to the original T-Mobile OS Version. The reason being that the Hub now is not accessible anymore and only give a black screen. Need to know a practical way of downgrading to original version, so please reply with detail steps and not general advice