My z10 turns off automatically when it reaches below 20% battery

My z10 turns off automatically when it reaches below 20% battery ...any solution?? help me out pls...thank you :)

Via BlackBerry z10white

My both Q10 and Q5 turns of when reaches 11%.

Known issue, according to Michael Clewey, it will be fixed in 10.3

Posted via CB10

you might have to calibrate the battery , search the forums i think there is a thread on this, sorry i dont have the link

You can indeed find the re calibration on the forums.
In short it was :
Turn device off
Remove battery
Connect to USB charger, let it settle for a while.
Turn it off, restore battery and you are good to go.

For timings and more detailed walkthrough see the forums

Posted via CB10

Had this happen to me today. Though I can't be sure if it was at 20% or 10%. But it was strange and since I did the 17MB update this morning I feel it's related. Will see if it happens again.

Nope I'm on leak os 10.3 STL 100-1 model I'm having same issues too

Posted via CB10

Please factory reset the phone.

Started to happen to me after the 17MB update :(

Posted via CB10

Mine doesn't die even when it reach 0%. Anyway, no need to worry its just a false charge reading a factory reset will do the job.

10.3.0.296 on ZedOneZero

I am using BB 10.3. I am facing both rebooting and powering off when my phone reaches battery level of 20%