1. johnnychest's Avatar
    I'm stuck with Version - Size 3MB.... any tips?

    I've installed it about 50 times and it says success, I restart my device then it pops up again...

    Posted via CB10
    01-28-14 01:51 PM
  2. naji55's Avatar
    Try bb link from ur pc

    Using BB Z10
    01-28-14 01:58 PM
  3. KemKev's Avatar
    This is what I would do:

    1. Do a backup
    2. Perform a security wipe
    3. Try the update again via LINK.

    Yes, it is destructive but you can always restore when you are done.
    01-28-14 01:59 PM
  4. johnnychest's Avatar
    Thanks guys I will try and report back

    Posted via CB10
    01-28-14 02:22 PM
  5. johnnychest's Avatar
    Didn't work. You guys have any other ideas? Some sort of force load? I want 10.2.1!!!

    Posted via CB10
    01-30-14 12:14 AM
  6. knighty2112's Avatar
    Have you made sure that your phone memory is not too full? This is know to cause an update to fail, so if it is full delete some apps/games to get some space for it to do the upgrade.

    Z10 In action here!
    01-30-14 12:37 AM
  7. johnnychest's Avatar
    It's only 3mb I have more than enough room. Driving me crazy... I update, it says successful, i restart then it says I need to update again to the software that I just installed...

    Posted via CB10
    01-30-14 09:22 AM
  8. johnnychest's Avatar

    Posted via CB10
    01-30-14 03:49 PM

Similar Threads

  1. AT&T 10.2 Update
    By Isimud in forum BlackBerry Q10
    Replies: 4
    Last Post: 02-03-14, 11:10 PM
  2. WTS/WTT: Telus Unlocked Z10
    By Tony2255 in forum The Marketplace - Buy, Sell & Trade
    Replies: 2
    Last Post: 01-30-14, 04:07 PM
  3. Need help : BB Balance doesn't allow to restore backup
    By Alvastar in forum BlackBerry Z10
    Replies: 5
    Last Post: 01-30-14, 06:49 AM
  4. I don't see any updates.
    By Ayodeleii in forum BlackBerry Q5
    Replies: 3
    Last Post: 01-29-14, 06:49 AM
  5. Got the new 10.2 update and now my browser is all black?
    By noangelx in forum BlackBerry 10 OS
    Replies: 10
    Last Post: 01-28-14, 02:31 PM