1. ChefRach's Avatar
    HELP!! had an error message at bbm saying it has lost its connection. so i did restart my phone but i didnt have a data signal so i tried doing airplane mode but it was taking much time. so i restart again and it didnt turn on. when i charge theres even no red light. i tried using a new battery still dead. What to do?? please help me
    01-10-15 07:51 AM
  2. H4zN's Avatar
    What happens when you connect to a computer with BlackBerry link on it?

    Posted from my Square Monstrosity!
    01-10-15 08:27 AM
  3. VinLou's Avatar
    That sucks, mine died too. When it's dead it's dead

    No Shade Just Light!!!
    01-10-15 08:38 AM
  4. H4zN's Avatar
    That sucks, mine died too. When it's dead it's dead

    No Shade Just Light!!!
    Let's not jump to conclusions before troubleshooting first.

    Posted from my Square Monstrosity!
    01-10-15 08:41 AM
  5. Tblaq's Avatar
    H4zn give me your BB PIN. Or add me pin:2B93CDFB

    Posted via CB10
    01-10-15 08:46 AM
  6. H4zN's Avatar
    H4zn give me your BB PIN. Or add me pin:2B93CDFB

    Posted via CB10
    Added!

    Posted from my Square Monstrosity!
    01-10-15 08:50 AM
  7. Doggerz's Avatar
    My brothers Z10's screen turned blue before dying. He also mentioned it was running warm. But that wasn't uncommon for Z10.

    How long was your Z10 in service? The one that just died here was in service 1 year and 8 months at time of death.

    Z30STA100-5/10.3.0.1154 /T-Mobile USA
    01-10-15 08:54 AM
  8. Tblaq's Avatar
    Thanks H4Zn

    Posted via CB10
    01-10-15 09:02 AM
  9. ChefRach's Avatar
    nothing happens.. when i charge theres no red light. i tried using a new battery still nothing
    01-12-15 06:02 PM
  10. ChefRach's Avatar
    What happens when you connect to a computer with BlackBerry link on it?

    Posted from my Square Monstrosity!
    nothing happens.. when i charge theres no red light. i tried using a new battery still nothing
    01-12-15 06:03 PM
  11. Niallac's Avatar
    Try downloading an autoloader to your Windows PC, run the autoloader and connect the handset to your PC when prompted. There are loads of posts on the forums re how to use autoloaders. Good luck, my first Z10 did this and it was final. BlackBerry are hard work with warranty claims, too.

    Posted via CB10
    01-12-15 08:28 PM

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