1. jonny12345's Avatar
    i updated my z10 to day to it got suck on restart aye left it 15 minutes nothing changed so a pressed and kept in the power button till restart and i have kept my z10 off and on charge over 4 hours now and it will not show the green light to show its fully charged
    is there any way i can reload back on my z10 thanks?
    03-14-13 06:21 PM
  2. Pandastrong's Avatar
    Updating the OS takes a looong time, you should never interrupt it. You may be able to reload the OS by connecting to Blackberry Link.

    Posted via CB10
    03-14-13 06:23 PM
  3. Saf's Avatar
    Try a battery pull ?
    03-14-13 06:24 PM
  4. RADEoN1337's Avatar
    I'm not sure TBH... I think JL_CMDER may be able to wipe your device (not sure with the new BBOS 10 just yet), I've also heard of people taking the abttery out and connecting it to USB. Try JL CMDER and plug it back into USB, and hopefully BB Link will work for you.
    03-14-13 06:25 PM
  5. InvalidUser0510's Avatar
    Wow...why anyone would interrupt an OS update procedure is completely beyond me, but ya, you could try reloading through Link. If that doesn't work, there's a crackberry article on reloading the whole OS through your browser or something. Look it up.
    03-14-13 06:25 PM
  6. jonny12345's Avatar
    it done the update it just got stuck on the part where it says waiting for handset to restartt aye left it on that for 15-20 and came back and it was the same a thought the phone had froze so i had to reset it by holding in the power button says there are no thanks redoing update by internet explorer
    Last edited by jonny12345; 03-14-13 at 07:13 PM.
    03-14-13 06:27 PM
  7. qingshan's Avatar
    Try a battery pull ?
    If it completed - I'd say this
    03-14-13 07:30 PM
  8. jonny12345's Avatar
    in the middle of re installing software i did a backup before i originally updated so when its updated ill do a re install of back up and then a battery pull hopefully this sort my problem out

    my blackberry let me do update again same software number by the internet is working fine now thanks
    had to do re install of back up least its fine now
    Last edited by jonny12345; 03-16-13 at 09:25 AM.
    03-14-13 07:39 PM

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