1. costantino P's Avatar
    Hi guys,
    this morningI tried to call from my z10 and a message show up " bberror 10-0015" I tried to fix it through Blackberry Link with no success. Could anybody help me?
    Thanks

    Costantino
    01-04-14 02:09 PM
  2. David Davis's Avatar
    The following errors can cause this issue:
    0001 or 0002 - The currently installed BlackBerry 10 OS version is not supported on this smartphone.
    0003 - A critical error was encountered while loading the BlackBerry 10 OS.
    0004 - The currently installed radio software is not supported on the BlackBerry smartphone.
    0005 - The BlackBerry 10 smartphone radio software is missing or invalid.
    0015 - A fatal file system error was encountered.
    0016 - A fatal file system error was encountered.
    0017 - A fatal file system error was encountered

    Reload the BlackBerry 10 OS.

    If the Blackberry 10 OS does not reload or displays the same symptoms,
    then it is recommended to bring the smartphone back to place of purchase for service.
    I hope you are the original owner or know them cause BB are real SOB's about service.
    01-04-14 02:28 PM
  3. Bla1ze's Avatar
    it is recommended to bring the smartphone back to place of purchase for service.
    Or just run one of the leaked autoloaders since BlackBerry Link is pretty bad and often times can't even restore a device.
    WWBlondieDo likes this.
    01-04-14 02:29 PM
  4. WWBlondieDo's Avatar
    Or just run one of the leaked autoloaders since BlackBerry Link is pretty bad and often times can't even restore a device.
    ^^^^ THIS

    OR

    Take your battery out and hook your phone up to the computer, then reload the software through Link.

    I did this to my BF's Q10 once when I accidentally tried to load a Z10 leak on it, lol, and the above worked for me. :-)

    Posted via CB10
    01-04-14 02:34 PM
  5. costantino P's Avatar
    I reload it but is useless. I will bring it to the place of purchase but I'm afraid I've lost all the contacts because I did'nt make a backup...
    Thank you
    01-04-14 03:06 PM
  6. costantino P's Avatar
    Thank's! I will try it, but I'm afraid it will not work...
    01-04-14 03:08 PM

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