1. tambensings's Avatar
    Hey guys, heelllppppp! I'm from.Nigeria..i updated the android runtime from bb appworld, i'm new to Blackberry anyways..after i did the update, i was asked to restart my phone, i did so, and since then, my Android apps tgat were installed before that time(the time of the runtime update) stopped wprking and i cant seem to install new apps..anytime i attempt sideloading an APK file..it loads forever...help please guyss..am confused and stuck

    Posted via CB10
    05-23-17 02:46 AM
  2. Tim-ANC's Avatar
    Restart the phone and do not touch it for 20 minutes. Sometimes it takes ART some time boot up.

    (credit Conite)
    05-23-17 04:25 AM
  3. tambensings's Avatar
    Tim-ANC
    Already done that..still not working
    APK apps dont even install anymore..it jez says 'loading' and stays dat way forever
    It dosnt even bring an option to click install
    My Z10 Android Apps stopped working after runtime update.-img_20170523_204713.png

    Posted via CB10
    05-23-17 03:48 PM
  4. conite's Avatar
    What OS are you using?

    The Runtime update is ONLY for 10.3.2.2876 and 10.3.2.2888.
    05-23-17 04:11 PM
  5. tambensings's Avatar
    10.2
    My Z10 Android Apps stopped working after runtime update.-img_20170523_214445_edit.png

    Posted via CB10
    05-23-17 04:47 PM
  6. tambensings's Avatar
    What OS are you using?

    The Runtime update is ONLY for 10.3.2.2876 and 10.3.2.2888.
    Wow, my OS is 10.2..alredi send a screenshot
    Jeez! Look like am ****ed-over! How do i get back my stock Android runtime and remove this updated runtime?
    Any solutions??

    Posted via CB10
    05-23-17 04:58 PM
  7. ppeters914's Avatar
    Aren't there any descriptions or warnings on that? And how do people even see it? I searched BBW on "android", then "runtime", and didn't see anything related.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205
    05-23-17 04:59 PM
  8. conite's Avatar
    Aren't there any descriptions or warnings on that? And how do people even see it? I searched BBW on "android", then "runtime", and didn't see anything related.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205
    Only way is to follow a link without reading. And then not reading the update notes.
    05-23-17 05:16 PM
  9. Tim-ANC's Avatar
    Wow, my OS is 10.2..alredi send a screenshot
    Jeez! Look like am ****ed-over! How do i get back my stock Android runtime and remove this updated runtime?
    Any solutions??

    Posted via CB10
    You posted over here:

    http://forums.crackberry.com/showthread.php?t=1109207

    Did you try Nicky's solution? Also you have old OS. Update might be needed
    05-23-17 05:17 PM
  10. conite's Avatar
    Wow, my OS is 10.2..alredi send a screenshot
    Jeez! Look like am ****ed-over! How do i get back my stock Android runtime and remove this updated runtime?
    Any solutions??

    Posted via CB10
    You now have to reload your OS with Link, or run an autoloader. Both will wipe your device and allow you to start fresh. Do not backup or restore unless you use Ultimate Backup from BlackBerry World.

    https://mega.nz/#!pVJVFagQ!7HO_BU6CL...Yc_Zc7uGGFw6lo
    Last edited by conite; 05-23-17 at 05:46 PM.
    05-23-17 05:18 PM
  11. joeldf's Avatar
    Aren't there any descriptions or warnings on that? And how do people even see it? I searched BBW on "android", then "runtime", and didn't see anything related.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205
    You can't search for it. It's not accessible that way. The only way to get it is by clicking on direct links to the BBW page while in the BlackBerry browser, and the bowser can't be in desktop mode.

    There are few warnings once you get to the BBW page. You have to read it, but there's that big ol' "install" button up there... waiting... But the page that had the link should have had the warnings and listed the specific OS this was made for. Doesn't mean that it did.

    Joel
    05-23-17 05:19 PM
  12. tambensings's Avatar
    You now have to reload your OS with Link, or run an autoloader. Both will wipe your device and allow you to start fresh. Do not backup or restore unless you use Ultimate Backup from BlackBerry World.

    https://mega.nz/#!pVJVFagQ!7HO_BU6CL...Yc_Zc7uGGFw6lo
    Wow, dont know how to do those..i tried connecting my z10 to my PC via a USB cable...my PC says my device isnt recognised..am jez tired and fustrated...can i jez do a factory wipe/reset via security settings? will that solve the problem??
    Thanks for all ur assistance, i really appreciate

    Posted via CB10
    05-23-17 06:31 PM
  13. tambensings's Avatar
    You posted over here:

    http://forums.crackberry.com/showthread.php?t=1109207

    Did you try Nicky's solution? Also you have old OS. Update might be needed
    Yes i did..still stagnant.
    Nothing's changed

    Posted via CB10
    05-23-17 06:38 PM
  14. tambensings's Avatar
    It has refused to upgrade too..
    My Z10 Android Apps stopped working after runtime update.-img_20170523_234657.png

    Posted via CB10
    05-23-17 06:50 PM
  15. tambensings's Avatar
    @conite
    How do i do all that? Autuloader and stuff? Can d problem b solved by doing a factory reset/security wipe?

    Posted via CB10
    05-23-17 06:52 PM
  16. conite's Avatar
    It has refused to upgrade too..

    Posted via CB10
    Yes. That's why you have to use an autoloader. I sent the link above.
    05-23-17 06:52 PM
  17. conite's Avatar
    @conite
    How do i do all that? Autuloader and stuff? Can d problem b solved by doing a factory reset/security wipe?

    Posted via CB10
    A security wipe will not resolve the problem. You need the new OS.

    Backup with Ultimate Backup, download and unzip autoloader on your PC, plug in phone, run autoloader.
    05-23-17 10:23 PM
  18. Tim-ANC's Avatar
    Wow, dont know how to do those..i tried connecting my z10 to my PC via a USB cable...my PC says my device isnt recognised..am jez tired and fustrated...can i jez do a factory wipe/reset via security settings? will that solve the problem??
    Thanks for all ur assistance, i really appreciate

    Posted via CB10
    To get your PC to recognize it, go to settings, storage and access, access using USB, toggle USB mass storage mode
    05-24-17 12:30 AM
  19. joeldf's Avatar
    To get your PC to recognize it, go to settings, storage and access, access using USB, toggle USB mass storage mode
    That option is only there if the OP has a micro SD card installed, and that setting only gives removable USB access to that card. Not internal memory.

    If there is no SD card, that option will not be available.

    Joel
    Tim-ANC likes this.
    05-24-17 01:16 AM
  20. Tim-ANC's Avatar
    That option is only there if the OP has a micro SD card installed, and that setting only gives removable USB access to that card. Not internal memory.

    If there is no SD card, that option will not be available.

    Joel
    Right. I forgot. Need BB Link to access the device files.
    05-24-17 07:01 AM

Similar Threads

  1. Will there be a DTEK50 Nougat update?
    By Edthephonebuff in forum BlackBerry DTEK50
    Replies: 140
    Last Post: 06-27-17, 07:36 AM
  2. Replies: 3
    Last Post: 05-25-17, 05:19 PM
  3. Do I add my accounts through phone setup or through hub?
    By hoopitz in forum BlackBerry Mobile Support
    Replies: 7
    Last Post: 05-23-17, 01:34 PM
  4. Replies: 3
    Last Post: 05-23-17, 05:43 AM
  5. Replies: 1
    Last Post: 05-23-17, 05:17 AM
LINK TO POST COPIED TO CLIPBOARD