04-14-13 07:11 AM
35 12
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  1. eyalk's Avatar
    I know we already have thousand of threads about the restarting issue, but this is the first time I encountered this problem since yesterday ATT update!
    3 times in less than half an hour it's a lot! did anyone else experience that same problem after the update?
    04-12-13 12:24 PM
  2. eyalk's Avatar
    140 viewers and no one reply? am I the only one experiencing the auto-restart since the update?
    04-12-13 10:26 PM
  3. ErinnM's Avatar
    Not me. :/

    Idk what to tell you. Did you contact AT&T about this?

    Posted via Crackberry Z10
    04-12-13 10:32 PM
  4. bizzyqu's Avatar
    Has happened to my sister's phone a couple times and my friends for the first time today, both on verizon, I haven't had any restarts or lock ups on mine.

    Edit: jinxed myself, just happened during bbm video
    Last edited by bizzyqu; 04-12-13 at 11:03 PM.
    04-12-13 10:40 PM
  5. ErinnM's Avatar
    Has happened to my sister's phone a couple times and my friends for the first time today, both on verizon, I haven't had any restarts or lock ups on mine.
    Verizon phones have been reported doing this the most it seems. Everyone is waiting for them to release an update already. Not sure what is taking them so long.

    Posted via Crackberry Z10
    04-12-13 10:43 PM
  6. Mecca EL's Avatar
    I've had too frequent random reboots. Might wipe and fresh install, to see if that clears it up, before I suspect the OS.

    Posted via CB10
    04-12-13 10:45 PM
  7. dypkny's Avatar
    Every day my vzw z10 random reboots about 4-5 times

    Posted via CB10
    04-12-13 10:48 PM
  8. rjkolo's Avatar
    No problems here, updated and have been through 36+ hours now without a restart issue.

    Posted via CB10
    04-12-13 10:51 PM
  9. III 4U2NV III's Avatar
    I had a random re-boot the first night I got my phone. I did a soft re-boot this afternoon bc i couldn't get My Verizon app to load (loaded right up after re-boot). Then I was merging two icons together to create a folder, phone froze for a several seconds and re-booted itself.. #ohwell

    On Verizon...
    04-12-13 10:54 PM
  10. rjkolo's Avatar
    I had a random re-boot the first night I got my phone. I did a soft re-boot this afternoon bc i couldn't get My Verizon app to load (loaded right up after re-boot). Then I was merging two icons together to create a folder, phone froze for a several seconds and re-booted itself.. #ohwell

    On Verizon...
    VZW needs to release an OS update ASAP! They are going to tick off a lot of BlackBerry customers.

    Posted via CB10
    04-13-13 03:52 PM
  11. mjheat28's Avatar
    Had a random reboot a few minutes ago, Updated at&t software this morning. Hopefully it was a one time thing...

    Posted via CB10
    04-13-13 03:55 PM
  12. eman29's Avatar
    Had an at&t phone restart itself 3-4 times a day, exchanged it for a new one.
    Had this one for 2 days with one restart... which is better but still needs to be ironed out

    edit: I did a factory wipe on the first one and it didnt fix the problem
    04-13-13 04:47 PM
  13. jtwarrin5's Avatar
    Yesterday was my worst day yet. I rebooted 4x from 1:30 -5:30 pm! I was doing a lot of emails with attachments and at 5:30x I just plugged into the car charger. I have replacement coming Tuesday, but the reboots have not affected me that much. I just want to make sure that it's not a hardware issue. Still a great phone!

    Posted via CB10
    04-13-13 04:56 PM
  14. whoppo's Avatar
    I've not had any spontaneous reboots since the update, but they've only been an "Every few days" kinda thing for me. I don't think the update was meant to address the reboots, so I'm not going to hold my breath on this one... I will live in hope though

    @@ BlackBerry 10 Mobile Messaging @@
    04-13-13 04:59 PM
  15. whatsever's Avatar
    People with a reboot. Do you have any Android app on your mobile.

    Posted via CB10
    04-13-13 05:02 PM
  16. xamdam's Avatar
    what apps have you installed recently?

    if any over the past few days even today, uninstall them.
    04-13-13 05:03 PM
  17. zten's Avatar
    I have not had a single reboot once on rogers network.

    Posted via CB10
    CMcRob likes this.
    04-13-13 05:04 PM
  18. eman29's Avatar
    what apps have you installed recently?

    if any over the past few days even today, uninstall them.
    i had the phone reboot on stock settings so I doubt apps are the problem
    04-13-13 05:04 PM
  19. habs_fan's Avatar
    That's crazy, I'm in Canada on Rogers and I had it since launch day, and I haven't had any problems with mine yet, no reboots ect. Maybe I'm lucky lol I dunno but hopefully yours gets sorted out, I'd maybe try a new device

    Posted via CB10
    04-13-13 05:05 PM
  20. jtwarrin5's Avatar
    I don't have any android apps on my Verizon Z10.

    Posted via CB10
    04-13-13 05:09 PM
  21. marmad74's Avatar
    Since US launch we hear only about problems with this phone. What's going on over there? Are having same device? Do not download everything, every app you see, choose wisely.

    Posted via BB Z10
    04-13-13 05:15 PM
  22. anon(5624621)'s Avatar
    I have not had a single reboot once on rogers network.

    Posted via CB10
    Ditto.

    Posted via CB10
    04-13-13 05:18 PM
  23. anon(4275744)'s Avatar
    That's crazy, I'm in Canada on Rogers and I had it since launch day, and I haven't had any problems with mine yet, no reboots ect. Maybe I'm lucky lol I dunno but hopefully yours gets sorted out, I'd maybe try a new device

    Posted via CB10
    I'm also Rogers (west coast) with NO issues. Seems to be AT&T and Verizon only. That's gotta suck!
    04-13-13 06:19 PM
  24. eman29's Avatar
    well if its AT&T and verizon issues it gives hope that its a software problem and not a device issue.
    Although it doesnt explain why the replacement i received doesnt reboot nearly as often as my old one
    04-13-13 06:25 PM
  25. zten's Avatar
    My rogers one is made in Mexico 6 what are your devices the ones that are rebooting.

    Posted via CB10
    GWraith likes this.
    04-13-13 06:30 PM
35 12

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