1. willowbeast's Avatar
    When I use my phone to make a call, I know some people still do that, my cheek touches the speaker button and turns it on. I don't have chubby cheeks. Is this happening to anyone else?

    Posted via CB10
    04-14-13 12:00 PM
  2. JesseConatser's Avatar
    Not I. It really shouldn't do that. When you are on a call the sensor by the earpiece should put the screen to sleep and wake when you take the phone away from your ear.
    pandapurple likes this.
    04-14-13 12:04 PM
  3. willowbeast's Avatar
    I'll check it out next time. I am one of those that doesn't really use the phone to place calls. Maybe 15 mins a month. Which is why I noticed this issue a couple times so far. I thought wth?....

    Posted via CB10
    04-14-13 12:13 PM
  4. PHughes's Avatar
    When I use my phone to make a call, I know some people still do that, my cheek touches the speaker button and turns it on. I don't have chubby cheeks. Is this happening to anyone else?

    Posted via CB10
    Be sure the phone is touching your ear, don't hold it away from your head. There is a proximity sensor that will turn off the touchscreen when it is against your ear. If you hold it slightly away from your ear the screen will remain active and your cheek can activate the speaker, mute or anything else that is accessible using the touchscreen.
    04-14-13 12:16 PM
  5. drjames05's Avatar
    If you make the call in a dark room, you should notice a very faint red rapidly blinking light below the ear receiver where the proximity sensor is.. If you put a finger over it, the phone screen will go dim, ie the sensor senses the phone being put to the ear, and disables the touch screen. If so, all is normal.

    Posted via CB10
    04-14-13 12:20 PM
  6. willowbeast's Avatar
    Thank you to all i will be looking out for this when I place my next call.


    Posted via CB10
    04-14-13 12:38 PM
  7. xiaohuaxing's Avatar
    When I use my phone to make a call, I know some people still do that, my cheek touches the speaker button and turns it on. I don't have chubby cheeks. Is this happening to anyone else?

    Posted via CB10
    This used to happen on my Torch but never on my Z10. If you're using a screen protector or case that is covering the proximity sensor you might have a problem
    04-14-13 12:45 PM
  8. willowbeast's Avatar
    No protector has a cut out for all three up top.

    Posted via CB10
    04-14-13 12:53 PM
  9. Andrew4life's Avatar
    No protector has a cut out for all three up top.

    Posted via CB10
    False, the protector that came with my nilkin case has a cut out for all three. But that shouldn't affect the proximity sensor.
    It should work regardless of if you have a screen protector on or not.

    Posted via CB10
    04-14-13 01:00 PM
  10. willowbeast's Avatar
    Sorry that meant to say, no, my protector has..... trying to type with a 3 month old in my arms.

    Posted via CB10
    04-14-13 01:06 PM
  11. xiaohuaxing's Avatar
    Yea mine current screen protector has 3 cutouts as well. In that case you might have a defective phone/sensor.

    I've actually paid attention to this, because like I said I used to have the problem on my last phone and was happy to find that it was not an issue on the z10

    Posted via CB10
    04-14-13 02:53 PM
  12. kevfromkent's Avatar
    excuse me from being ignorant, but I can't actually work out how to turn speakerphone on, let alone turn it on by accident...
    04-24-13 01:11 PM
  13. willowbeast's Avatar
    You should be able to by tilting the phone so it is face up and you will see speaker. From what I remember


    Z10 on Rogers
    04-24-13 01:17 PM
  14. kevfromkent's Avatar
    sorry, pls ignore above, just realised that the speakerphone option is available once a call is being made, not before....doh!
    04-24-13 01:17 PM
  15. willowbeast's Avatar
    My face turns on speaker.-img_00000078.png

    Z10 on Rogers
    04-24-13 01:20 PM
  16. jpssandhu's Avatar
    Same problem here, it's really annoying. Could it be static on the screen? Is there a fix?
    01-07-14 09:19 AM
  17. canderson85's Avatar
    Issue with proximity sensor sounds like

    Posted via CB10
    01-07-14 10:06 AM
  18. FF22's Avatar
    Same problem here, it's really annoying. Could it be static on the screen? Is there a fix?
    Free in BBworld, BB Virtual Expert. It has a variety of tests including the Proximity Sensor.
    01-07-14 10:25 AM

Similar Threads

  1. turning on speaker with my ear??
    By fotyc in forum BlackBerry Torch Series
    Replies: 15
    Last Post: 06-18-11, 04:38 PM
  2. Mobile network is off every morning when my BB turns on
    By pnut333 in forum General BlackBerry News, Discussion & Rumors
    Replies: 1
    Last Post: 10-22-08, 08:58 AM
  3. HELP No reboot my bb turns on and off
    By balon13 in forum BlackBerry 88xx Series
    Replies: 3
    Last Post: 09-08-08, 06:40 PM
  4. Turn on speaker automatically when voice dialing?
    By CrookedRiver in forum BlackBerry 88xx Series
    Replies: 2
    Last Post: 06-02-08, 12:12 AM
  5. why does my phone go on speaker when i hang up?
    By LASHON in forum BlackBerry 87xx Series
    Replies: 2
    Last Post: 03-07-08, 06:49 PM
LINK TO POST COPIED TO CLIPBOARD