1. newbie1235's Avatar
    So over the weekend, my bb z10 hub kinda went crazy, it sent one email 40 times from my work email (a gmail account) configured on the hub. Any advice on what might've happened and how i can prevent it in the future? Thanks!
    03-03-14 11:27 AM
  2. FF22's Avatar
    Glitches happen! Have you tried

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    newbie1235 likes this.
    03-03-14 03:21 PM
  3. newbie1235's Avatar
    Thanks!

    I have STL100-3 and software is 10.2, and rebooting and stopping the data connection did not help. I had to delete the email client for it to stop. Just curious if anyone had a better fix to deal with this!

    Thanks again!
    03-03-14 04:16 PM
  4. valleyag's Avatar
    I had this problem when I first got my z10 last spring. The AT&T rep had me turn off the data selection and the mobile network. When I went to bed and then turn it back on. That fixed it. We also tried restart, pulling the battery and had no luck.


    Rockin Z30 on 10.2.1.1925
    newbie1235 likes this.
    03-03-14 05:51 PM

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