Originally Posted by
mkelley65 I have seen post after post lamenting the lack of more than 30 days of email retention. I never felt the need to respond because it was always individuals. Now someone is claiming it's a corporate decision. I have to weigh in here. If there is documentation field reps need to keep up on orders, history, or accounts, the LAST place you want your archives and information stored is email. Where is your document management and retention system? Where is your CRM? This is not the job of any mobile platform. This is not the job of any email server. There is a reason there are CRM and document management systems. Email is just a communications medium, not document management and retention. Microsoft Sharepoint is but one of many solutions. Google Docs is another of many alternatives.
If an email is 4 days old it's old news to me. If it was important it's retained in other more manageable mediums.