1. mychromano's Avatar
    I go into the music app and it says there is no music. I open the pictures app and it only shows what's stored in the phone, nothing from the micro sd card. Same with the videos app. When I open file manager and go to my micro sd card it is all there. Everything was working just fine until yesterday. I've reset several times, connected to blackberry link (which fixed this issue once before), pulled the battery and pulled the micro sd card. Nothing seems to work. Anyone know what to do?

    Posted via CB10
    01-17-14 03:40 PM
  2. yessuz's Avatar
    restart the phone with holding Volume up and down at the same time for 5 seconds (ignore screenshot message).

    had the same issue.

    it was ok after reboot.
    01-17-14 03:47 PM
  3. mychromano's Avatar
    Just tried that twice... didn't fix the problem. Is there something specific to do as far as timing is concerned?

    Posted via CB10
    01-17-14 04:00 PM
  4. yessuz's Avatar
    Amm well you can try this hard reset and try to take out a battery. But the hard reset was enough for me :/

    Posted from Z10 with leak. Pwnage apparatus!
    01-18-14 09:17 AM
  5. msmilktoast's Avatar
    I have the same issue. It started this morning. I've done the soft and hard reset and the problem still remains.

    Posted via CB10
    02-02-14 05:40 PM

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