1. JVOZ's Avatar
    Good morning, so I installed 10.2.1 the other day but I wasn't able to get data and called my SP. I was advised to backup and do a factory reset. Along the way, I was stuck at the Security Wipe screen and finally I did the old school way of battery, SIM, SD pull and then boom; factory reset. I restored my BB and everything was good except no BBM Groups, I reloaded the restore again and it was good. After a few hours, I was in the HUB and clicked on BBM and said; 'BBM Setup Complete', clicked ok and Groups disappeared. Anyone else getting the same issue? Need Help!!

    Posted via CB10
    01-31-14 06:44 AM
  2. JVOZ's Avatar
    Anyone of you guys having the same issue?
    01-31-14 09:15 AM

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