1. oregeano's Avatar
    Hi dear colleagues,

    I've been using my STL100-2 for 3 weeks and suddenly my microphone stopped working during the phone calls.
    It is 100% not a hardware problem because voice input works fine.
    The microphone works correctly when I turn the speaker on. And when I use the headset as well.
    What is wrong there? I tried hard reset, flashed my BB to the latest 10.2 and it didn't solve my problem: the other side could not hear me.
    Please, help me as I cannot do a very simple thing - make calls on my phone without those freaky tricks.

    Thank you!
    08-25-13 01:55 AM
  2. ray689's Avatar
    Did you try a security wipe? (Back up you phone first if you want to try that)
    08-25-13 02:23 AM
  3. oregeano's Avatar
    Hi,

    Thank you for your reply.
    Yes, i tried security wipe and the problem still persists...
    08-26-13 12:11 PM
  4. ray689's Avatar
    Could be a hardware issue. You could try to reload the OS and see if that works otherwise I would swap the phone put from the place of purchase.

    Posted via CB10
    oregeano likes this.
    08-26-13 01:52 PM

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