1. Dok Kang's Avatar
    It works in speakerphone mode, but not in handset. Any ideas?

    Posted via CB10
    11-17-16 09:42 AM
  2. Bla1ze's Avatar
    Does BlackBerry Virtual Expert indicate any errors?
    11-17-16 03:18 PM
  3. RoseBud68's Avatar
    Did you try a Hard reset?

    Posted via CB10
    11-18-16 09:10 AM
  4. Dok Kang's Avatar
    Yes, still doesn't work.

    Posted via CB10
    12-18-16 04:29 PM
  5. Frederic Plourde's Avatar
    I got the same issue. Did you found any clue to how to resolve the issue?

    I tried BBVE with no success.
    Dok Kang likes this.
    12-25-16 09:59 PM
  6. Dok Kang's Avatar
    Nope still haven't found a fix. Normally I use Bluetooth.....but in occasion have been relegated to speakerphone now.

    Posted via CB10
    01-03-17 12:06 AM
  7. markklewis's Avatar
    This started happening yesterday. the caller can't hear me, but I can hear them. It was only by chance that when I turn the speakerphone on, that they are able to hear me.

    Having a lot of problems with my Passport lately, maybe it's coming to the end of its life?
    03-02-17 07:23 AM

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