1. Nels's Avatar
    I was minding my own buisness today when all of a sudden I got a message on my Z10 that it was MEP Locked. The message told me to contact my service provider. The phone did not stop working and I was able to get messages, take and receive phone calls, and texts. I happened to be walking by my local T-Mobile store so I stopped in. The reps there were mystified.

    When I got home I called T-Moble. They immediately told me it was a known issue that BlackBerry and T-Mobile were investigating. She said that I was not the first call she has gotten about this today affecting Z10s and Q10s. I was told to turn my Z10 off, the person did something, and I was told to turn it back on. She verified my software version which is

    She said that because it is a known issue, if I get the notification again, I should just turn my phone off and then turn it on again. The T-Mobile system is set to reset my phone if this happens again.
    11-15-13 03:15 PM
  2. Zmain's Avatar

    There shall be weeping and gnashing of teeth.
    11-15-13 05:35 PM
  3. cadillacmike68's Avatar
    I got a similar Notification today. Out of the blue. Wasn't doing anything with the phone...???

    Called TM and they also said it's a known issue (and the notification is in error).
    Last edited by cadillacmike68; 12-08-13 at 09:16 PM.
    12-08-13 08:52 PM
  4. Nels's Avatar
    The good news is a battery pull seems to solve it.

    Posted via CB10
    12-11-13 08:32 AM

Similar Threads

  1. Folder lock
    By Lacuna_a_x in forum BlackBerry 10 OS
    Replies: 11
    Last Post: 01-12-14, 09:01 AM
  2. Lock screen problem on
    By tomsobon in forum BlackBerry 10 OS
    Replies: 11
    Last Post: 12-11-13, 03:13 PM
  3. Can I get an analogue clock on my lock screen?
    By edberry12 in forum BlackBerry Q10
    Replies: 2
    Last Post: 11-14-13, 09:30 AM
  4. Replies: 4
    Last Post: 11-14-13, 08:22 AM
  5. 10.2 Lock Screen Notifications
    By phanrahan in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 11-13-13, 08:33 AM