1. GreenBerry7595's Avatar
    I was late for class this morning because the alarm on my Z10 didn't sound (I thought maybe I pressed snooze in my sleep) but I didn't think anything of it. I switched my profile on normal just now to realize I wasn't getting sound notifications from sms msgs.

    I ran the blackberry virtual expert app and that concluded my speakers weren't functioning. I have not dropped my Z10 and there has been no water contact.

    I did install two weeks ago and then recently switched back to my carrier OS but my speakers were working fine after that.

    Any suggestions?

    I'm on T-Mobile USA STL 100-3

    Posted via CB10
    12-04-13 06:24 PM
  2. FF22's Avatar
    Pressing the middle button (mute) does not do anything? Try plugging in headphones - sound? Plug and unplug headphones a few times? Does the phone ring if called? Vibrate?
    12-04-13 09:45 PM
  3. GreenBerry7595's Avatar
    Headphone jack works, no external sound whatsoever. Had the phone not even 7 months. T-Mobile is sending me a replacement. Bummer.

    Posted via CB10
    12-04-13 10:09 PM

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