1. jb4trucks's Avatar
    Yesterday z10 did a rare for me reboot. It was just sitting on my desk. When it came back I had no network connection. Today after Verizon reset all my connections I lost my bbm service. Verizon says I should be on a. 2151 software version but can't upgrade past 2039 via line or over the air.

    Any suggestions?

    Posted via CB10
    12-17-13 09:54 PM
  2. SCrid2000's Avatar
    Are you sure you're on the wrong OS? There's two numbers, software release and OS version. For whatever reason, BlackBerry wanted to be confusing.
    FF22 likes this.
    12-17-13 10:08 PM
  3. jb4trucks's Avatar
    Yes I was on the correct os didn't understand the release ver verses the os

    Posted via CB10
    12-21-13 08:56 AM

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