[Jonathan-Archer]

So this error started somewhere last week and is still here after I updated to 10.2 last night. Basically the lock screen disappears. Meaning that if I swipe up to unlock the screen I don't get the lock screen (with the previews on 10.2) but instead I go straight to the Hub or whatever else I was at. Hugely annoying, also because the slightest swipe from the bottom doesn't produce the peak of the lock screen anymore but unlocks the whole phone.

What worries me the most is the fact that it started while I was still using10.1 and is still here after 10.2. Also, rebooting only helps for a few minutes, after which it disappears again.

Z10 Love!

[curvezzz]

Use the top button to get to the lock screen. My swiping works but I usually use the button when I want to see the preview.

AT&T Z10 Z10STL100-3/10.2.0.1791

[Aljean Thein]

Could mean your phone wasnt fully locked before swiping it to unlock or/and your swipe to unlock phone is turn on in your settings ?

[twstd.reality]

Yah I'm not sure what you mean entirely. Isn't that normal behavior (swipe to unlock)? If you swipe halfway, do you see the curtain? If you just press the power button do you see the lock screen?

Posted via CB10

[Draven2666]

So this error started somewhere last week and is still here after I updated to 10.2 last night. Basically the lock screen disappears. Meaning that if I swipe up to unlock the screen I don't get the lock screen (with the previews on 10.2) but instead I go straight to the Hub or whatever else I was at. Hugely annoying, also because the slightest swipe from the bottom doesn't produce the peak of the lock screen anymore but unlocks the whole phone.

What worries me the most is the fact that it started while I was still using10.1 and is still here after 10.2. Also, rebooting only helps for a few minutes, after which it disappears again.

Z10 Love!

Swipe halfway up. Wait for the graphics to catch up to you. Then just remove finger and you will have lock screen. That is how it works for me.

Posted via CB10

[Jonathan-Archer]

None of this works. I'll clarify a little as well because there seems to be some confusion. It's the curtain thingy that's not there anymore. I swipe a little bit or fully over the screen and I immediately get the home screen. The physical button at the top doesn't produce the curtain either.

Z10 Love!

[Jonathan-Archer]

And yes the phone is locked. It's the unlocking that doesn't properly work.

Z10 Love!

[twstd.reality]

Does pressing the power button bring up the lock screen?

Posted via CB10

[Jonathan-Archer]

Nope. Just unlocks the phone.

Z10 Love!

[curvezzz]

Nope. Just unlocks the phone.


Z10 Love!

That's an option in settings that can be turned on. Settings, display.

[chiphazard]

So this error started somewhere last week and is still here after I updated to 10.2 last night. Basically the lock screen disappears. Meaning that if I swipe up to unlock the screen I don't get the lock screen (with the previews on 10.2) but instead I go straight to the Hub or whatever else I was at. Hugely annoying, also because the slightest swipe from the bottom doesn't produce the peak of the lock screen anymore but unlocks the whole phone.

What worries me the most is the fact that it started while I was still using10.1 and is still here after 10.2. Also, rebooting only helps for a few minutes, after which it disappears again.

Z10 Love!

The phone isn't locking, backup, security wipe test before restoring anything.

BlackBerry Since 2006. BB Z10,10.2 Official. Rogers Halifax, NS