1. axleberry's Avatar
    i have the z10 and have been trying to get it backed up so i can install the 10.1 os but everytime i start the back up i gedt to 1% and it ends saying i have an error. and help with this would be great
    05-05-13 04:42 PM
  2. zten's Avatar
    I had a issue with this on my laptop, I had to use a different laptop because my usb ports were not working with link.

    Posted via CB10
    05-05-13 04:45 PM
  3. ceriously76's Avatar
    I was having backup issues with Link. I removed the application data from the backup and that worked for me. Sucks but bbworld keeps track for me

    Posted via Z10
    05-05-13 04:55 PM
  4. djenkins6's Avatar
    I couldn't back up either so I bit the bullet and just installed 10.1 leak as a lot of people said the restore is what caused issues later. Anyway now link works with 10.1. The only thing I forgot was BlackBerry password keeper and lost those but a few request new passwords took care of that.

    Posted via CB10
    05-05-13 05:01 PM
  5. Carmels's Avatar
    I was having the same issue, but mine would finish the back up only to tell me after completing, that it actually didn't work due to an error occuring in the process. After 3 attempts and one uninstall/reinstall of Link software.....I SAID **** IT! I hit the update button for OS10.1, we'll let god short it out in the end.

    Good thing it's a work phone!
    05-14-13 02:33 PM

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