1. AlaJack's Avatar
    I can't backup anything. Can't even open link. I'm running windows 8.1. How the heck am I supposed to run backups without link? Anyone ever encountered this?

    Posted via CB10
    12-30-13 09:22 PM
  2. scrannel's Avatar
    Careful... I'm running win 8.1 and it sent my PC into a rebooting spiral such that I had to roll back to win 8 and then reload 8.1 all over again. Don't know if it's the combo of USB 3.0 (do not have 2.0) and 8.1, but I will never do it again. Although all my docs were preserved the roll back basically nuked every program that didn't come on the PC, even Office. I'm using my old PC for backing up.
    12-30-13 09:36 PM
  3. AlaJack's Avatar
    Well that's totally unacceptable. Thanks for the info.

    Posted via CB10
    12-30-13 09:38 PM
  4. AlaJack's Avatar
    I'm so sick of this phone. For as good as the operating system is, I just need something that works.

    Posted via CB10
    12-30-13 10:13 PM
  5. Tater Tots's Avatar
    This happened to me on windows 8 but once I updated to windows 8.1 it was fixed.

    Posted via CB10
    12-30-13 11:50 PM
  6. FF22's Avatar
    You can try using Sachesi for backup/restore. There's a thread on it. It also can install OS versions.

    Also Firechest, free in appworld, can backup and restore contacts, calendar, etc.
    12-30-13 11:54 PM
  7. shava9865's Avatar
    This happened to me on windows 8 but once I updated to windows 8.1 it was fixed.

    Posted via CB10
    When I was on 8, PC would crash when connected via USB 3.0 or 2.0, but more consistently and rapidly with the former. I haven't had any problems since installing 8.1. I have been sticking to 2.0 USB for connection.

    Posted via CB10
    12-31-13 01:56 PM
  8. gbman54's Avatar
    check if there is an update for your windows 8.1 and make sure that you have the latest .net framework i believe it's 4.5 then try again
    12-31-13 02:18 PM
  9. AlaJack's Avatar
    Thanks everyone for the tips. I've tried everything but still no luck. I'm looking for a good app to backup to my Dropbox. Firechest backup is good but it won't backup my photos, documents, and downloads. Everything else backs up fine.

    Sent from my Z10 using Tapatalk 2
    12-31-13 02:42 PM
  10. scrannel's Avatar
    I believe my problem stemmed from the fact that my 8.1 pc does not have a 2.0 usb.
    01-01-14 10:43 AM
  11. Benjamin_NYC's Avatar
    I had lots of problems with USB 3.0, Windows 8.0 and BB10. Since upgrading to Windows 8.1, I have no problems, and I use only USB 3.0. My PC doesn't have 2.0.

    Sent from my white hot Z10 Rocking Leaked 10.2
    01-01-14 11:24 AM

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