1. storeytime's Avatar
    I don't know if this is a problem with my phone, link, or my Windows 8 computer.

    Every time I try to back up or install new updates my computer crashes. This is the message I get:

    C:\Users\computer name\AppData\Local\Temp\WER-15898546-0.sysdata.xml

    I'm not tech saavy enough to understand this. Can anyone help with this? I don't know whether to contact Blackberry, Verizon, Microsoft, or Toshiba (computer manufacturer)
    01-30-14 08:15 AM
  2. scrannel's Avatar
    I have a similar problem with 8.1. Trying to sort now and will report back. The usual "fix" is to try a USB 2.0 port, but my machine only has 3.0.
    01-30-14 08:21 AM

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