1. Gordon1961's Avatar
    I've purchased a few movies from Blackberry World , recently i had to do a clean re-install on my Z10 and needed to either download them again or get the license again for them all . It worked for all of them bar one , Thor , it is no longer available to buy only rent and it won't give me the License so i can't play it !
    Any idea how i get a new license for it or is it a lost cause ?
    02-15-14 10:32 AM
  2. Foreverup's Avatar
    Contact BlackBerry I'm sure they can help.

    Posted via CB10
    02-15-14 10:54 AM
  3. FF22's Avatar
    02-15-14 12:28 PM
  4. Gordon1961's Avatar
    Thank you for your replies , i thought about that link but i don't have the order number as it was a year ago i purchased it . Has anyone an e-mail address i can contact as i would like to still watch the movie ?
    02-16-14 03:31 AM
  5. Foreverup's Avatar
    Sign up for BlackBerry community forums. There is a free app in BlackBerry World. A mod there will answer your question.

    Posted via CB10
    02-16-14 04:27 AM
  6. Gordon1961's Avatar
    posted on the Community forums before here , 33 reads , no replies ! Have also fired a tweet off to @UK_BlackBerry . Just a shame there is no proper E-mail based customer help to ask instead of trying to fit a long complicated question into 160 characters......
    02-16-14 07:13 AM
  7. Foreverup's Avatar
    Have you tried contacting Rovi? That is the company that manages the content in BlackBerry World.

    Posted via CB10
    02-16-14 09:35 AM
  8. Gordon1961's Avatar
    If Rovi do manage the content they don't mention it on their website , they do mention Apple and Microsoft among others.....
    02-16-14 02:18 PM
  9. HotFix's Avatar
    I had the same problem, posted on the BlackBerry forums, and same lack of response...

    Posted via CB10 on a Z10STL100-3/10.2.1.2141
    02-16-14 04:28 PM
  10. Foreverup's Avatar
    If Rovi do manage the content they don't mention it on their website , they do mention Apple and Microsoft among others.....
    It says powered by Rovi in BlackBerry World any time you look at a movie. Doesn't hurt to ask


    Posted via CB10
    Last edited by Foreverup; 02-17-14 at 04:01 AM.
    02-16-14 07:37 PM

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