1. biznessninja's Avatar
    this is driving me nuts. several times a day it keeps asking me for the passwords to all my 6 email accounts. it seems to be random but hard to tell.
    everything is entered correctly so i do not know why it is doing this. anyone else have this issue?
    02-28-13 01:51 AM
  2. s73vieG's Avatar
    Yes, I am experiencing the exact same issue, so frustrating! Only I am being asked for my account password every few mins. I have had my Z10 since mid last week and it only started happening yesterday! Did a hard reset but that didn't achieve anything. Keen to know if anyone else has the same issue and has managed to resolve it??
    02-28-13 05:28 AM
  3. EauRouge's Avatar
    yeah the playbook did this to me often. now the same email EAS is doing this but only once every few days. a fix would be nice
    02-28-13 08:23 AM
  4. xdoomx's Avatar
    This won't be a z10 issue but rather a mail server one. Sound like your ip is being temporarily being blocked by your server. Are you sure you have all passwords correct?
    02-28-13 10:32 AM
  5. adamssuds's Avatar
    I had this on my z 10 and what I needed to do was input a Description. Hope this helps.
    02-28-13 10:34 AM
  6. katesbb's Avatar
    yeah the playbook did this to me often.
    My PlayBook does this too. Works fine with Gmail, but my Comcast accounts ask for passwords every now and then. Seems a BB10 (or 9.99 for the PB lol) thing, as my old 9650 never did it.
    02-28-13 10:51 AM
  7. Stwutter's Avatar
    I had the same issue with my Yahoo! accounts.

    It's not ideal, but the way 'round I found was to change the passwords on a PC, then re-configured the Z10. After that, mine have behaved. You can always do the same to change immediately back to your old ones.
    02-28-13 10:54 AM
  8. biznessninja's Avatar
    hmmm. for sure not ideal as I have 5 devices all running my 6 email accounts. none of them are gmail or yahoo but all work ones. a couple i would have to get a hold of IT to change, and IT guys are not the fastest bunch sometimes. Im going to track with accounts its asking for as i have noticed that the last 3 days it keeps asking for only 2 accounts. as for passwords, they are all correct, and i have descriptions in every one.
    02-28-13 11:53 AM
  9. nmonbb's Avatar
    Whenever i turn the data offf at night, in the morning after turning it on, hotmail account keeps asking for password. It asks randomnly anytime when i am using the phone. Strange?!
    03-01-13 12:40 AM
  10. playzoutside's Avatar
    My Z10 worked perfectly for months. I got a few emails saying that someone tried to login to my Gmail accounts. I changed my passwords and everything worked fine. Then, suddenly, my phone keeps asking for the password for only one of them. Everything works fine, just keep getting the notification. I've tried the obvious fixes and nothing works yet. I'm trying to avoid having to do in depth troubleshooting because I'm lazy. Anyone know a fix?
    06-06-13 11:20 AM
  11. MGDania's Avatar
    I get this from time to time but I have always ignored the message and my email comes through right away regardless.

    I assumed it was from a delay in the phone connecting to wifi and it needed a few more seconds.

    I will have to look at it closer next time.

    Posted via CB10
    06-06-13 11:40 AM
  12. jgrobertson's Avatar
    That happened to me today 6/6/13, for the first time. I got a message on the Hub that one of the email accounts was not responding. Checking, I found that one was a POP account. I had to re-enter the password to fix it. Running the OS on Z10.
    06-06-13 12:04 PM
  13. xdoomx's Avatar
    I have a feeling the device is checking for mail too often and the server blocks it for a few minutes.

    Posted via CB10
    06-06-13 01:31 PM
  14. leftydiscord's Avatar
    I like to share same problem I had, maybe different circumstances. I never had this email credential update using another phone before. The fact that my email received just fine made me ignore the notification in the hub. But it happen a few to often that made me to look up on the net. As I search net, I clicked the notification. It explain that my email is created on my desktop. It then asked me to delete or to (I don't remember the other one). I clicked the delete option, of course it doesn't show right away. I checked the account in the setting, previously there's an email and bblink. After I clicked the delete option, my bblink is gone. And I remember that I uninstalled bblink so I think the notification reminder is to tell me that it cannot access the bblink on my computer. Wish it was plain simple to just tell me that I uninstalled the bblink and any email is not pushed to my desktop. The reason I uninstalled bblink is because my network felt a little lag, sometimes not respond to network. Hope you do find the cause of your problem. Have a nice day.
    06-19-14 10:26 PM
  15. BBRYQ10's Avatar
    I have noticed that this can be a self-correcting issue. If you ignore the password alert, it will fix itself.

    Posted via CB10
    06-19-14 11:09 PM
  16. abunk79's Avatar
    I had the same issue. I ended up deleting the account and then adding it again. Haven't had the problem since. FWIW it was an AOL POP3 account.

    Posted via CB10
    06-19-14 11:38 PM
  17. scrannel's Avatar
    I have noticed that this can be a self-correcting issue. If you ignore the password alert, it will fix itself.

    Posted via CB10
    06-19-14 11:59 PM

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