International numbers call log and contacts discrepancies

Hey guys. Ok I'm having a weird issue and I'm hoping to get some help.

I am in the US on att and I have international contacts on my phone.

When they call me, it comes up as (250) 733-XXXX XX but I can only call them back using +250733XXXXXX which is the one saved in my contacts. The issue is that the phone doesn't realize this is the same number in the call log. But when I try add both to my contacts it notices its a duplicate and only adds one of them.

Does anyone have any idea what is causing this.

Posted via CB10

Originally Posted by bee_rye

Hey guys. Ok I'm having a weird issue and I'm hoping to get some help.

I am in the US on att and I have international contacts on my phone.

When they call me, it comes up as (250) 733-XXXX XX but I can only call them back using +250733XXXXXX which is the one saved in my contacts. The issue is that the phone doesn't realize this is the same number in the call log. But when I try add both to my contacts it notices its a duplicate and only adds one of them.

Does anyone have any idea what is causing this.

Posted via CB10

Not sure what the solution is but have you looked at (or adjusted) settings in the Phone app? Go to and select Phone icon, once in phone app, swipe down from top, select options, select smart dialling and try adjusting. Might be worth a try. Hope that helps.