12-07-13 10:48 PM
31 12
  1. anon(5818411)'s Avatar
    Don't get me wrong, I loved my z10 and still like it. I don't understand why the Canadian carriers are not releasing the latest update that reportedly fixed the random reboots. I had 3 reboots last night since I put it on the charger.

    Because of the issue, I no longer recommend the phone to friends. I don't know how many people are doing the same thing.

    In addition, how many potential buyers got scared away when they came to this forum to do their research?

    I have no other issues with the z10, the app problem never bothered me. What I am trying to say is, that a golden opportunity for BlackBerry to turnaround was blown away by this issue.

    Posted via CB10
    uhh why are you 2 updates behind? What carrier are you even on? Rogers/telus/bell had 2 major updates and the first one stopped the reboot issues? Next major update will be in a month probably when 10.1 MR is done
    CDM76 likes this.
    07-15-13 06:59 PM
  2. Gearheadaddy's Avatar
    Gariac. Was an early hardware issue. Replaced 2 first day March 30. Both 2nd units were fine.

    Posted via CB10
    07-15-13 08:09 PM
  3. CDM76's Avatar
    So since the most recent official update my phone started random rebooting. Upto 4 times in one hour earlier today.

    So I did everything. Including security wipe and reinstalled of from scratch. I did NOT restore the back up data. Didn't help.

    Called provider and Telus was great. They told me to drop phone off and would send for repair. The local Telus store didn't have a bb10 loaner so I decided to wait a couple days.

    Decided could use larger SD card so bought new one. Formatted it. Copied all photos and music from old SD card to laptop then copied them to the new card.

    Planned to take phone into Telus Monday. Looks like don't have to now.

    Haven't had random reboot since replaced the SD card . Looks like was the card! So if you hear of random reboots suggest they get new SD card! To see if this will help just take old card out and see if pH still reboot. If it does your screwed. If it doesn't get a new card and problem hopefully solved

    Posted via CB10
    Last edited by CDM76; 11-09-13 at 08:55 AM.
    11-09-13 12:39 AM
  4. ams083's Avatar
    My Z10 would randomly reboot during the night. How would I know? Rotation lock was off. Also the glow of the screen would wake me up. Had the problem since I got the phone, which is my second (first one bricked - warranty replaced).

    Wasn't a huge issue for me and I was willing to not worry about it, since it never really happened when I was actually using the phone. However, since the official 10.2 update, I have not experienced and reboots at all. Absolutely great!

    ? Z10STL100-2/ Telstra AU
    CDM76 likes this.
    11-09-13 01:06 AM
  5. CDM76's Avatar
    Mine worked perfectly up until the last official update. Then it started rebooting. Sent for repair twice and because still under manufacturer warranty they replaced it free!!!!! I got a Z30 as a replacement and must say...... this thing is awesome! if z10 was this smooth and had this battery life it would be flying off the shelves.

    Posted via CB10
    12-07-13 10:29 PM
  6. axeman1000's Avatar
    Some will say shut up, can't you install a leaked OS update and be happy? But seriously, what is the percentage of BlackBerry users that is willing to spend the time and effort to do this? And to do this at their own risk?

    Posted via CB10
    Probably the same percentage of people who jailbreak their iphones for more freedom.

    All Canadian companies have put out the latest os releases except the 10.2.1 leak that everyone is loving. I think your just stirring the pot to cause problems, and stirring rather badly. If you would have said the USA, then companies nit releasing would be more believable, but Canada, the big three have all the same updates out. Sorry but your wrong.

    BlackBerry forever, haters never!
    Drewpoc and CDM76 like this.
    12-07-13 10:48 PM
31 12

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