1. Mahmoud El Saadany's Avatar
    i got new z10 couple of days ago and it was fine on 10.1 laggy in settings only and got those cracky noise in the ear call piece sometimes when i turn volume up only , and it was ok
    but i got that notification to update to 10.2.0.429 the problem is that when i try to unlock my phone by clickn on the power button the screen dnt turn on and if i keep pressing on it the restart couner shows and if i press cancel it turn black again and i always see that theres a f*** program open in the multitask from it self like the cam or the browser from it self and the ear piece sound turn to be better and louder but with the same lil distort happen when i turn vol up
    is it a hardware or software issue plz answer me quickly
    11-28-13 03:42 AM
  2. scrannel's Avatar
    1) Have you tried a had reset? (Hold down the volume buttons -- ignore the camera sound -- and let it reboot). Report back.
    11-28-13 04:08 AM
  3. Mahmoud El Saadany's Avatar
    1) Have you tried a had reset? (Hold down the volume buttons -- ignore the camera sound -- and let it reboot). Report back.
    when i press on the volme buttons only nothn hapen just takes screenshot
    11-28-13 01:33 PM

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