1. buchnik's Avatar
    idk what to do.
    this morning my Z10 ask for the password as usual, but I could not put it in because the screen not responded to my touch.
    i turned my baby off, since then it wont runing on.
    i tried another battery, another USB, without baterry, to PC, to charge, NOTHING.
    even not LED light or something.
    if someone can help me please let me know. i have it with all the memory as now.
    thanks everyone!
    01-18-15 05:33 PM
  2. buchnik's Avatar
    01-18-15 10:36 PM
  3. shamazi13's Avatar
    Could be your Device battery terminal not in contact. I've had similar problem with my Z10 last month(maybe you could try to slot in the battery and push further towards your device terminal contact and hold 1 second,repeat the process for 5 or 6 times....Good luck!
    01-18-15 10:39 PM
  4. eyesopen1111's Avatar
    The first thing that I'd try would be to do a hard reset of your BlackBerry. A hard reset is done by holding down both the volume up and volume down buttons at the same time until the phone turns off (it takes about 10 seconds or so). Then let the phone boot back up.

    If that didn't work, I'd use an autoloader to re-install whichever version of BB10 you prefer. Hopefully, if the problem is rooted in the phone's software, this could solve things. If there is a hardware issue, you'd have to consider a repair shop or a replacement device. You can search this forum for details on using an autoloader.

    I hope this helps. Good luck!
    01-18-15 11:06 PM
  5. Doggerz's Avatar
    My brothers Z10 gave up the ghost in a similar fashion a few weeks ago. It was in service April 2013 to Jan 2015. Total systems failure, nothing to be done about it.

    I've seen several other reports of totally dead Z10s lately. So I wonder if there will be more failures to come.

    Z10s did tend to run warm at times. I'd blame these deaths on new tech or whatever but my 2011 PlayBook is still running like a champ.

    Anyway I'm looking for a Z30 for my brother. Waiting for a 225.00 sale at shopblackbeery.

    Z30STA100-5/ /T-Mobile USA
    01-18-15 11:22 PM

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