1. PPrzemo's Avatar
    I'm BB Z10 user for few months, I made a update two days ago, and today morning, my Z10 suspended, I couldn.t do anything, I take off battery, and when I put it back, I could start my BB. What can I do ?????
    01-30-14 01:51 AM
  2. dna47's Avatar
    Your battery has juice, right?
    01-30-14 01:53 AM
  3. PPrzemo's Avatar
    my battery is full, all night was charged
    01-30-14 01:57 AM
  4. dna47's Avatar
    when you put the battery in, does the red led flashes?
    01-30-14 02:06 AM
  5. PPrzemo's Avatar
    no, nothing. Only when I hold the power button, and volume up by 10 sec. once flash - it is all. screen is still black
    01-30-14 02:09 AM
  6. dna47's Avatar
    Plug it to your computer, open blackberry link, and do a restore. You'll lose everything on the phone, so i hope you have a recent back up file somewhere. if that doesn't work, try a leak autoloader (load the .1925 leak, it's exactly the same as the official one)
    01-30-14 02:25 AM
  7. PPrzemo's Avatar
    I have no communication betwen phone and blackberry link. I have info on blackberry link, that the connection is broken
    01-30-14 03:12 AM
  8. shorski's Avatar
    Have you tried recharging it.
    It might be the phone switched by itself without you knowing and needs for it to be plugged into the socket before coming on.

    Blackberry Z10 / 10.2.1.1925 official
    01-30-14 03:22 AM
  9. Fayzul Omar's Avatar
    Take out your battery, connect your phone to pc, and run leak autoloader. The autoloader should detect your phone and install the leak. But you will lose all data though...

    Posted From Z10 STL100-1
    01-30-14 03:22 AM
  10. PPrzemo's Avatar
    I try to charge, and it is this same.
    phone is connected to computer that is charging too
    01-30-14 03:27 AM
  11. shorski's Avatar
    I try to charge, and it is this same.
    phone is connected to computer that is charging too
    Yea that's charging too but from my experience the charging from socket is different and better.
    However, try to plug the phone with the battery out to your pc and run the autoloader.
    Search the forums for more information about running autoloader without the battery.

    Blackberry Z10 / 10.2.1.1925 official
    01-30-14 03:31 AM
  12. PPrzemo's Avatar
    I have still this on blackberry link
    how to turn on Z10-bb10.jpg
    inform me that Z10 is on, and I must turn it off, but I can't.
    I take out the battery and don't turn on
    01-30-14 03:33 AM
  13. shorski's Avatar
    Guess you will need professional help with the device then.

    Blackberry Z10 / 10.2.1.1925 official
    PPrzemo likes this.
    01-30-14 04:18 AM
  14. thurman's Avatar
    I hope everything goes well my friend.

    Posted via CB10
    01-30-14 04:27 AM
  15. PPrzemo's Avatar
    when I run autoload, I have info: "Connecting to Bootrom: "
    I wait 10 minutes and nothing more info
    Last edited by PPrzemo; 01-30-14 at 05:03 AM.
    01-30-14 04:40 AM
  16. PPrzemo's Avatar
    thanks for help
    I'll go to my operatior
    01-30-14 05:06 AM
  17. alukwesa's Avatar
    how do u run the outloader, my z10 cant come on after the 10.2 update, help please...its just flashing the led light wen i put it to charge..the screen is just black
    01-30-14 05:57 AM
  18. PPrzemo's Avatar
    I have this same problem still -
    every rescu option dosen't work.
    01-30-14 06:20 AM
  19. shorski's Avatar
    how do u run the outloader, my z10 cant come on after the 10.2 update, help please...its just flashing the led light wen i put it to charge..the screen is just black
    While the phone is charging and flashing the led light(which I presume is in interval of 2 secs), did you try switching the phone on?
    If you try to put it on, does it display a battery with charging sign.

    Blackberry Z10 / 10.2.1.1925 official
    01-30-14 06:38 AM
  20. PPrzemo's Avatar
    no, led light no flashing.
    when I connect with a charger, this same, no flashing
    01-30-14 09:22 AM

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