1. Daoud Jaber's Avatar
    I am new to crackberry. I need help on how to restore my data from a backup file. I tried upgrading to OS 10.2 but i could not restore my data so I reset my Z10 and re-installed OS 10.1.0.4651. Now I'm trying to restore my data from a backup file i had created through Blackverry link but it is not working. seconds after the restoration starts, i get this yellow triangle with a message saying the the restoring was not complete. Anyone can help please!!!!! I need my data back ASAP

    Thank you

    David
    08-05-13 01:26 PM
  2. howarmat's Avatar
    I get the same issue all the time with no fix. Sorry I dont have a fix but I do feel your pain
    Daoud Jaber likes this.
    08-05-13 01:38 PM
  3. Daoud Jaber's Avatar
    I get the same issue all the time with no fix. Sorry I dont have a fix but I do feel your pain
    Anyone else please??? I am in real trouble if I dont sort this out ASAP!!
    08-05-13 02:03 PM
  4. FrankIAm's Avatar
    The newest 10.2 leak should have no problem.
    Also, Is your link up to date?

    C0001BBF0 - BlackBerry 10 help channel.
    08-05-13 02:04 PM
  5. newcollector's Avatar
    Your link app number should end in .32. If it doesn't, then upgrade to that BBLink. Since you cannot restore with either OS, the issue may be with Link, not the OS.
    08-05-13 02:08 PM
  6. Daoud Jaber's Avatar
    Link is Up to date but when i installed 10.2 i lost a lot of main apps like Music, Video, File Manager, Smart Tags ..... Also I was not able to add a facebook or linkedin or twitter account, only email, calander and contacts account. If I can solve this than I would go back to 10.2. Any suggetsions?
    08-05-13 02:10 PM
  7. gjcavana's Avatar
    Was the backup created while you had 10.2 installed? If so that is your issue, restoring a backup to an earlier/lower numbered OS.
    Daoud Jaber likes this.
    08-05-13 02:35 PM

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