1. CrackBerry Question's Avatar
    After download and installation the device trys to restart. It takes hours. The monitor still displays slow flashing messages mentioning that the OS is starting and updates will be installed. After a couple of hours at 99% - nothing??

    Happend for "official" SW update and FYI: tried with different update methods using BB Link, directly over Wifi, several times - same result.

    The only chance to get the update is to use a autoloader from a unofficial channel and loss of all settings and data?
    09-15-15 07:52 AM
  2. conite's Avatar
    Usually it can sit at 100% for about 10 minutes.

    I'm not sure how long it's been for yours now, but have you just tried to leave it over a weekend? If you've tried to reset the device during one of these periods it may have corrupted something.

    Once you loose patience, I'd just resort to an autoloader. It's not a bad idea to start clean every now and then.

    Here is the latest official autoloader from Thurask's archive. You can trust it 100%:


    09-15-15 07:57 AM
  3. conite's Avatar
    Double post
    09-15-15 07:58 AM
  4. Dunt Dunt Dunt's Avatar
    It's never taken more than 15 Min with an autoloader....

    Did take maybe an hour to hour and half for an OTA update one time.

    If you did a backup.... which anyone should do before doing any type of software upgrade... you shouldn't loose anything as you could then do a restore. If you didn't do a backup, yeah you have lost it all.
    09-15-15 08:02 AM

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