1. CrackBerry Question's Avatar
    I'm using BlackBerry Z10 it was working fine till one day after an upgrade. I'm using I can't download media(pictures, videos or audio) from the browser. I can't change my whatsapp dp or even set screen saver on both whatsapp and the phone itself. Whenever the phone goes off all settings go back to factory reset in the process deleting all day on the device, I can't even edit my photos from my gallery using the BlackBerry edit tool. Please help
    02-26-16 10:33 AM
  2. Rustybronco's Avatar
    02-26-16 10:49 AM
  3. Dunt Dunt Dunt's Avatar
    With that wide of a variety of issues..... I'd do a backup and then a factory reset using LINK.

    Test the phone for a little bit to see if all is good, and then do a restore (if you really have too).

    If still having issue try using an autoloader to reinstall the OS.
    02-26-16 10:51 AM

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