CrackBerry Q&A > BlackBerry Z10 How can I access internal memory in BlackBerry Z10 with my laptop?
Asked: 8633 Views 2 Answers View Best AnswerAfter update i am facing this problem , please help me any body.
In "Settings", go to "Storage and Access" > "Access using USB" > make sure "USB Mass Storage Mode" is turned OFF.
That way, the drivers on the PC creates 2 network drives - one for the internal storage, and one for the SD card, if you have one.
With "Mass Storage Mode" turned ON, only your SD card is accessible as a removable drive. The internal storage doesn't show up at all.
