1. Zam Z10's Avatar
    Hi

    after doing a restart my Z10 (stl100-1) very slowly and painfully reaches 100% but then just freezes there, battery pull reaches the same result. cannot access thru Link as it shows as not connected.

    any help appreciated!

    thanks in advance

    Zam
    09-22-14 01:37 PM
  2. cycle_wala's Avatar
    Did you happen to update your OS or something?

    Posted via CB10
    09-22-14 01:39 PM
  3. Zam Z10's Avatar
    no I havnt, im still on an early 10.2 carrier OS ... I think
    09-22-14 01:40 PM
  4. cycle_wala's Avatar
    no I havnt, im still on an early 10.2 carrier OS ... I think
    Can you think of the last thing you did with your phone before this happened?

    Posted via CB10
    09-22-14 03:17 PM
  5. FF22's Avatar
    If it does not resolve after a restart or BATTERY PULL you might be forced to reload the OS using Link or an Autoloader (see leak subforum for that).

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    09-22-14 04:02 PM
  6. Zam Z10's Avatar
    the last thing that i did was make a call...after which it lay on my desk for a bit..until i noticed it reboot itself....thereafter it just remains on 100%

    thanks
    09-23-14 03:38 AM
  7. Zam Z10's Avatar
    If it does not resolve after a restart or BATTERY PULL you might be forced to reload the OS using Link or an Autoloader (see leak subforum for that).

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    i have tried this and it does not work.....will try an autoloader next

    thanks
    09-23-14 03:41 AM
  8. Zam Z10's Avatar
    autoloader sorted the problem , thanks
    FF22 likes this.
    09-25-14 05:43 AM
  9. yeo123's Avatar
    Hi

    after doing a restart my Z10 (stl100-1) very slowly and painfully reaches 100% but then just freezes there, battery pull reaches the same result. cannot access thru Link as it shows as not connected.

    any help appreciated!

    thanks in advance

    Zam
    Pull battery and leave for 10mins cooling and re store battery. Do you clean up map and browser cookies . If can't resolve and swipe factory setting.

    Posted via CB10
    09-25-14 06:52 AM

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