1. deografx's Avatar
    Help! I cant see the trash/dustbin icon when tap-holding my apps on my z10. I can't also see the trash/dustbin icon in My world. I can't delete apps. Please help. Thanks
    08-18-13 07:30 PM
  2. eldricho's Avatar
    Have you tried rebooting already?
    08-18-13 07:37 PM
  3. deografx's Avatar
    Have you tried rebooting already?
    Yes, I even tried the battery pull and the 30 seconds lock button push. Please help. Thanks
    08-19-13 08:44 AM
  4. Andrew4life's Avatar
    Are the app icons pulsating?

    Posted via CB10
    08-19-13 08:56 AM
  5. deografx's Avatar
    Yes, it's pulsating but there's no small trash icon.

    Posted via CB10
    08-19-13 09:00 AM
  6. sgt_snacks-64's Avatar
    Depends what app you're trying to remove. Could you clarify and provide us with a screen shot of the issue? Cheers.

    Posted via CB10
    08-19-13 09:10 AM
  7. guygardner73's Avatar
    Are you running a leak perchance?

    Z10STL100-2/10.1.0.4633 O2 Uk
    08-19-13 09:15 AM
  8. deografx's Avatar
    Depends what app you're trying to remove. Could you clarify and provide us with a screen shot of the issue? Cheers.

    Posted via CB10
    Are you running a leak perchance?

    Z10STL100-2/10.1.0.4633 O2 Uk
    HELP!  Where's the "dustbin"?-untitled-1.jpg
    my z10 is just an
    STL100-1
    official software release: 10.1.0.273
    os version: 10.1.0.1720

    please help.
    Thanks!
    08-19-13 10:58 AM
  9. PatrickMJS's Avatar
    The "dustbin"/"trashcan" symbol is right there, on the upper right corner of each app icon (other than the os default apps).

    If that's not appearing on yours, I would use BB Link to reload your operating system. Quite simple to do but I would do a full backup first.
    08-19-13 12:29 PM
  10. misterabrasive's Avatar
    Posted via CB10
    08-19-13 03:46 PM
  11. misterabrasive's Avatar
    It would be helpful to know exactly what apps you are trying to delete. Some are not able to be deleted.

    Posted via CB10
    08-19-13 03:48 PM
  12. Denise in Los Angeles's Avatar
    It would be helpful to know exactly what apps you are trying to delete. Some are not able to be deleted.

    Posted via CB10
    Some icons should show the dustbin, and the ones that are not deleteable will not show it.
    08-19-13 05:34 PM
  13. misterabrasive's Avatar
    Some icons should show the dustbin, and the ones that are not deleteable will not show it.
    Yes, I am aware of that, but maybe the OP is not. Just trying to get him to clarify.

    Posted via CB10
    08-19-13 06:12 PM
  14. Denise in Los Angeles's Avatar
    Yes, I am aware of that, but maybe the OP is not. Just trying to get him to clarify.

    Posted via CB10
    Its clear from the picture posted by the OP.
    08-19-13 06:47 PM
  15. deografx's Avatar
    Maybe I should reload the os. I'll let you know if the problem is solved. Thanks for the replies..

    Posted via CB10
    08-19-13 08:36 PM
  16. sonicwheeler's Avatar
    What happened here? It was like a whirlwind which ended up with a reload lol.

    Posted via CB10
    08-19-13 11:41 PM
  17. SDTRMG's Avatar
    Lost! o_0

    Posted via CB10
    sgt_snacks-64 likes this.
    08-20-13 12:08 AM
  18. deografx's Avatar
    Short Story: Problem solved by updating software in the link http://ph.blackberry.com/software/sm...berry7-os.html

    Long Story: 1. Cant do full backup due to bb ID problem????
    2. I decided to do security wipe but the phone froze. I pulled the battery (stupid of me)
    3. Phone got bricked
    4. Saved by updating the phone thru http://ph.blackberry.com/software/sm...berry7-os.html
    5. Phone is revived! And I can now see the dustbin. It was like a whirlwind which ended up with a reload lol

    note: before experiencing the no dustbin problem, i noticed that when downloading some* apps from bb world, the download bar disappeared but its says the app is downloading. Secondly, there's no information in the settings>blackberryID
    08-21-13 06:25 AM

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