1. castoridae's Avatar
    I just got a refurbished z10 and got it set up on WIND. I was so happy! Just tried to phone 2 peopke, using the speaker and the ear plugs. People can't hear me either way. Is there a setting I'missing? I turned up the volume as high as it will go.
    10-07-14 07:31 PM
  2. OneofLittleHarmony's Avatar
    Run bbve. Also randomly plug and unplug headphones into and out of the phone multiple times. I don't know why the headphone trick works ever.

    Posted via CB10
    castoridae likes this.
    10-07-14 07:43 PM
  3. th.1977's Avatar
    It's brand new to you would return for a refund

    Posted from my z10 via cb 10
    castoridae likes this.
    10-07-14 07:45 PM
  4. castoridae's Avatar
    Run bbve. Also randomly plug and unplug headphones into and out of the phone multiple times. I don't know why the headphone trick works ever.

    Posted via CB10
    How do I run bbve? - It literally just came in the mail, I went over to WIND and got it connected. Now I'm screwed for phone calls
    10-07-14 08:49 PM
  5. castoridae's Avatar
    Oh, its going back alright. I just have to figure out how to get to Etobicoke on the TTC. First thing tomorrow, I'm going to Staples, I hope Staples at the Stockyards carry them for that sale price.
    10-07-14 08:51 PM
  6. nelsonningombam's Avatar
    http://appworld.blackberry.com/webst...ntent/27226887
    Download/update this app and run microphone/ headset microphone test.

    Posted via CB10
    castoridae likes this.
    10-07-14 09:39 PM
  7. castoridae's Avatar
    BlackBerry Virtual Expert - BlackBerry World
    Download/update this app and run microphone/ headset microphone test.

    Posted via CB10
    I found bbworld and downloaded bbve. Weirldly, the microphone on the phone now works, but the headset mike is still bad. So Glad at least one is working, cause this is my only phone now!
    10-07-14 10:23 PM
  8. yeo123's Avatar
    check earpiece connect to others device and swap others device . if hardware defects refund it. i have been experienced check the device basic functions before leaving the shop. if you brought device by website ,that asking for blackberry authorised agent.
    10-07-14 11:02 PM
  9. Marko M1's Avatar
    Make sure that you pushed jack of earphones all the way in. I had same problem with my phone. Thing was it needed stronger push so it would snap inside.

    Posted via CB10
    10-08-14 12:48 AM
  10. castoridae's Avatar
    U
    Make sure that you pushed jack of earphones all the way in. I had same problem with my phone. Thing was it needed stronger push so it would snap inside.

    Posted via CB10
    Once I had the attached mike wkg, I called a friend an played with the earphone mike. It still wouldn't work properly.
    10-08-14 07:19 AM
  11. castoridae's Avatar
    So, I went to Staples and got a new one. I will return the defective refurb.
    FF22 likes this.
    10-08-14 04:33 PM

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