1. ZachW91's Avatar
    I'm not sure if this is the proper place for this post or not, but I'm hoping somewhere can help me with my z10.

    Long story short, left Verizon and went to a smaller, local carrier "Thumb Cellular".
    I got an iPhone 5 and was left with my z10. Well I've been seeing a lot of OS leaks and decided I wanted to use my z10 again.

    When I put my sim card from my iphone into my z10, everything works EXCEPT MMS. I've checked all of the settings that I can, and I'm not sure what to do.

    This is what happens every time I try to send MMS:

    help with mms-img_00000005.jpg



    help with mms-img_00000001.jpghelp with mms-img_00000002.jpghelp with mms-img_00000003.jpghelp with mms-img_00000004.jpg

    any help would be greatly appreciated.
    09-27-13 06:51 PM
  2. Tater Tots's Avatar
    Do you have your data service on? If not, you won't be able to send them.

    Posted via CB10
    09-27-13 06:57 PM
  3. ZachW91's Avatar
    Yes I have data on. Everything works with Wifi off except mms.
    09-27-13 06:58 PM
  4. 93Aero's Avatar
    Just a guess but how large is the png you're sending. And does it happen when you send a jpeg?

    Posted via CB10
    09-27-13 07:02 PM
  5. ZachW91's Avatar
    the png is 97kb. and i also just tried a .jpg image that failed with the same error.
    09-27-13 07:05 PM
  6. 93Aero's Avatar
    Ok well file isn't too large.
    In text setting under advanced does the setting reflect the thumb carrier url as shown in my attached screenhsot.
    And I would try setting send text as automatic.
    Edit: Ok I see it does. Sorry I'm outta ideas.

    help with mms-img_00000292.png
    help with mms-img_00000291.png

    Posted via CB10
    09-27-13 07:09 PM
  7. FeitaInc's Avatar
    Are you sure your apn is correct? Looks awfully like a vzn apn.

    Posted via CB10
    09-27-13 07:10 PM
  8. ZachW91's Avatar
    yes it does.

    mmsc:

    InterOP MMSC/1.4
    09-27-13 07:13 PM
  9. ZachW91's Avatar
    I wondered if it was something with the apn as well. I believe that is a verizon one, i couldn't figure out how to change it and I don't understand why my internet works.
    09-27-13 07:14 PM
  10. FeitaInc's Avatar
    The ability to change your apn may be locked down by vzn, but this is how it's done on my phone.


    help with mms-img_00000640.png
    help with mms-img_00000641.png
    help with mms-img_00000642.png
    help with mms-img_00000643.png

    Posted via CB10
    09-27-13 07:31 PM
  11. ZachW91's Avatar
    this is all i see.help with mms-img_00000007.jpg
    09-27-13 07:33 PM
  12. FeitaInc's Avatar
    Hm.. is it unlocked?

    You could try and load a different os.

    Or call tech support for your current carrier and ask if they can push the settings your way from their end. (?)

    Posted via CB10
    09-27-13 07:38 PM
  13. ZachW91's Avatar
    unfortunately this is a very small carrier and they don't have any blackberry 10 devices. would they still be able to send the settings?

    help with mms-img_00000008.jpg
    09-27-13 07:41 PM
  14. ZachW91's Avatar
    i deleted the proxy url under text message settings and now mms is working.

    still not sure why it says carrier: Verizon Wireless... but EVERYTHING is now working. thanks for all the the help.
    09-27-13 07:43 PM

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