1. AlphaCardServ's Avatar
    Will someone please help me!
    I've downloaded over two dozen movies from BlackBerry World and I have never had any problems until now.

    I just paid for a rented movie from BlackBerry World and when I try and download it keeps saying that the purchase date has expired and that I will need to buy the movie again. When I select purchase it tells me that I've already paid for the movie and that I will not be charged for the download. The movie attempts to download and then I get the error message again saying that the rental has expired.

    What can I do to fix this?

    Posted via CB10
    02-09-14 09:20 PM
  2. SCrid2000's Avatar
    If it's a rental and you can't download it, I'd request a refund https://consumersupport.webapps.blac...rce/main?ln=en
    FF22 likes this.
    02-09-14 09:30 PM
  3. valleyag's Avatar
    Hate to ask this while you're having trouble. If you rent a movie it downloads it or does it stream it. The reason I'm asking is I could download it at work on the wi-fi instead of using my data plan for my phone. Thanks

    Rockin Z30 on 10.2.1.1925
    02-09-14 09:34 PM
  4. AlphaCardServ's Avatar
    I requested a refund on the 9th and I still haven't heard back from BlackBerry commerce!

    Posted via CB10
    02-14-14 05:30 PM
  5. Kristijonas's Avatar
    Dont worry, they will respond

    Posted via Z10 from Lithuania
    02-14-14 05:37 PM
  6. montberry's Avatar
    Hate to ask this while you're having trouble. If you rent a movie it downloads it or does it stream it. The reason I'm asking is I could download it at work on the wi-fi instead of using my data plan for my phone. Thanks

    Rockin Z30 on 10.2.1.1925
    02-17-14 01:18 PM
  7. montberry's Avatar
    I just downloaded (rented) 4 Movies from Blackberry world 3 of them downloaded fine,
    Just after it finished to download it's saying installing for about 2 hours already....
    and 1 movie will not start to download at all
    I have a Z10 and I have sd card with 32gb
    any advice?
    02-17-14 02:37 PM
  8. FF22's Avatar
    Try again in a while. There might be a temporary glitch at their end.

    If need be, you can seek a refund for the missing movie.
    02-17-14 03:17 PM
  9. montberry's Avatar
    Try again in a while. There might be a temporary glitch at their end.

    If need be, you can seek a refund for the missing movie.
    Thanks
    02-17-14 03:49 PM

Similar Threads

  1. Help! Can anyone get me the official 10.2.1 update
    By ekarakaya in forum BlackBerry Z10
    Replies: 5
    Last Post: 02-10-14, 04:39 PM
  2. What would happen if I downloaded Google Keyboard?
    By ruhban in forum BlackBerry 10 OS
    Replies: 12
    Last Post: 02-10-14, 01:26 PM
  3. Download whatsapp
    By Kayula Lombanya in forum BlackBerry Z10
    Replies: 14
    Last Post: 02-10-14, 12:56 AM
  4. How can I restore data?
    By Nicky Chan in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 02-09-14, 11:52 PM
  5. Angry Birds Star Wars Boba Fett Missions help needed.
    By mrcanoehead in forum BlackBerry 10 Games
    Replies: 3
    Last Post: 02-09-14, 08:04 PM
LINK TO POST COPIED TO CLIPBOARD