1. frank Ero's Avatar
    Please i need help with google play store on my Z10. i have installed all the necessary apps but when i lunch the store it comes up but i can not down load any app or update any app. An error message appears ' unfortunately, Google play store has stopped'

    Please what do i do?

    Posted via CB10
    rimshot 1 likes this.
    06-08-16 05:45 PM
  2. blackberryroughrider's Avatar
    have you updated to the latest BlackBerry 10 operating system version? what i know is there was a recent problem with the android runtime in BlackBerry 10 that they recently fixed

    i do not have much more information regarding this because i have upgraded to the Priv and use it all the time now, so i have not had a need to use the BlackBerry 10 Android run time or Cobalt play store solution for a while now - hope you find a better answer that fixes your problem

    Z10 is an awesome device regardless, glad to see you're still using one
    06-08-16 05:55 PM
  3. frank Ero's Avatar
    Thanks. Yes i have upgraded to the latest os version (10.3.2876) and have updated the Google run time from app world but it's still not working properly.

    Posted via CB10
    06-09-16 02:01 AM

Similar Threads

  1. Replies: 28
    Last Post: 09-29-16, 08:14 PM
  2. Replies: 3
    Last Post: 06-13-16, 12:08 AM
  3. www.bberror.com/bb10-0015...... Help?
    By Renan547 in forum BlackBerry Z10
    Replies: 3
    Last Post: 06-10-16, 09:18 AM
  4. Replies: 0
    Last Post: 06-08-16, 01:40 PM
  5. WatchDox by BlackBerry Email Protector will help businesses keep attachments secure
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 06-08-16, 09:22 AM