1. alfahama's Avatar
    Help guys my blackberry z10 wont switch on there is no red light and there is no sign of life!!!!!! Ahhhhhh
    havent even had it for a month yet!!!!
    01-05-14 01:43 PM
  2. Gotwake424's Avatar
    Did you let your battery run completely dead? If so just leave it on the charger for a while

    Posted via CB10
    01-05-14 01:48 PM
  3. alfahama's Avatar
    I have charged it overight still no sign I tried the battery pull still No sign I'm really worried
    01-05-14 01:52 PM
  4. Dave Bourque's Avatar
    Hmm. Need more info. About the OS the device model etc.

    Z10STL100-3/10.2.1.1925
    01-05-14 01:58 PM
  5. alfahama's Avatar
    I (was) running 10.2.0.429 came with the phone stl100-2
    01-05-14 02:02 PM
  6. Dave Bourque's Avatar
    Purchased from legitimate vendor?

    Z10STL100-3/10.2.1.1925
    01-05-14 02:04 PM
  7. Dave Bourque's Avatar
    Do you have a battery combo pack to see if you can charge the battery first?

    Z10STL100-3/10.2.1.1925
    01-05-14 02:04 PM
  8. alfahama's Avatar
    I got it from a trading exchange store in the uk but it is legitimate
    01-05-14 02:08 PM
  9. alfahama's Avatar
    What is a battery combo pack?
    01-05-14 02:08 PM
  10. Dave Bourque's Avatar
    You can charge the battery by itself with it. But I'm not sure what is wrong with your device since I can't really check it out myself in person.

    Z10STL100-3/10.2.1.1925
    01-05-14 02:14 PM
  11. Dave Bourque's Avatar
    If you only had it for a month I'd get it exchanged for a working Z10 if it's really dead. Did you backup the device to link ?

    Z10STL100-3/10.2.1.1925
    01-05-14 02:15 PM
  12. chickenman18's Avatar
    I'd take it back to the vendor. Sounds like you might have a motherboard issue. I've had 2 Z10's blow up within 2 months of one another.
    01-05-14 02:22 PM
  13. Dave Bourque's Avatar
    I'd take it back to the vendor. Sounds like you might have a motherboard issue. I've had 2 Z10's blow up within 2 months of one another.
    That's some terrible luck.

    Z10STL100-3/10.2.1.1925
    01-05-14 02:49 PM
  14. chickenman18's Avatar
    Yeah. It sucked. Sorry the Z10 didn't work out in my work environment. Got a phone of another manufacturer that has been working wonderfully for me. Still miss the Hub though. But hey, life goes on.
    01-05-14 02:53 PM
  15. Dave Bourque's Avatar
    Z30 and Q10 are well built though. They are the premium builds for BB10. If Jakarta/Z5 is a success I wonder if it could spread elsewhere and not just the targeted markets.

    Z10STL100-3/10.2.1.1925
    01-05-14 03:05 PM
  16. anischab's Avatar
    @alfahama:
    Anyone of your friends or neighbours owning a Z10? So you can put his full charged battery in? may be the battery is dead and not the phone itself... Good luck!

    Posted via my BlackBerry*Q10, Germany
    Dave Bourque likes this.
    01-05-14 03:11 PM
  17. Phi Nguyen's Avatar
    Help guys my blackberry z10 wont switch on there is no red light and there is no sign of life!!!!!! Ahhhhhh
    havent even had it for a month yet!!!!
    Have you tried a different USB cable ? Sometimes USB cables get damaged

    You can also try charging with a different cable via your pc
    Dave Bourque likes this.
    01-05-14 04:06 PM
  18. collinc93's Avatar
    that voltage issue should not be overlooked...hope all works out if not find out if you can get a replacement
    Dave Bourque likes this.
    01-05-14 04:14 PM

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