1. girinath's Avatar
    I recently brought z10. After a month it was not charging properly. Even if I charge to 100% after removing the charger it changes to 0% but the phone is working. Don't understand how to fix it. Any suggestions???
    Thank you

    Posted via CB10
    09-04-14 02:07 AM
  2. jaydee5799's Avatar
    It's probably the software. Have you done any upgrades of a new OS?
    09-04-14 05:27 AM
  3. homer1475's Avatar
    If I had to gather a guess, I'm going to say you have an stl100-1 variant? It's a know issue with battery calibration and that device. If you do a search for "battery calibration" I think you'll find a thread discussing this issue and a temporary fix.
    09-04-14 05:45 AM
  4. girinath's Avatar
    Yup mine is stl100-1. Can you tell me where that thread is?? I cannot find it.

    Posted via CB10
    09-04-14 05:59 AM
  5. FF22's Avatar
    09-04-14 09:19 AM
  6. girinath's Avatar
    Oh I see... but none of them tried that method. I want to be sure it works before I do it...

    Posted via CB10
    09-04-14 07:21 PM
  7. FF22's Avatar
    Actually, not to be too negative but if it is the 1 model, see if you can return it and get a 2 or whatever. BB may fix it with and OS update or it may still be a problem. They certainly CAN BE faulted for not fixing it up to this point.
    09-04-14 08:52 PM
  8. brogoh's Avatar
    Oh I see... but none of them tried that method. I want to be sure it works before I do it...

    Posted via CB10
    Try this one. This was what I used and my z10 works perfectly now.
    1. Drain your battery.
    2. Take it out for 45 mins.
    3. Put it back in after 45 mins and hold the power button for a minute to ensure that the battery is drained. Then charge your phone. Wait for it to turn on.
    4. If the battery indicator shows more than 10%, unplug the phone from the charger immediately. Wait for the indicator to turn to 0% (usually takes 3-5 minutes) then plug the charger to your phone again immediately. Then charge till full. Your indicator's accurate already.
    5. If your indicator shows below 5% after it turns on then just leave it to charge.
    FF22 likes this.
    09-04-14 09:07 PM
  9. girinath's Avatar
    It's the worst service in blackberry. They don't know how to fix it. I purchased it from net so I can't exchange my phone for a new one... I asked many blackberry service centers. They are just up dating OS which is not able to solve the issue.
    All STL100-1 models are like this. I will never buy blackberry again..

    Posted via CB10
    09-05-14 07:11 AM

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