07-14-13 02:00 AM
tools
  1. spennyhaynes's Avatar
    spennyhaynes
    What I mean is that when I hold down both volume keys, all I get is the shutter sound and nothing happens. Am I doing this wrong? I've held it down for at least a minute and it did nothing.

    Posted via CB10
    07-13-13 01:47 PM
  2. DiscoKing426's Avatar
    DiscoKing426
    Have to hold the power button also. All three for 20 seconds.

    Posted via CB10
    07-13-13 01:54 PM
  3. DiscoKing426's Avatar
    DiscoKing426
    Pressing volume up and down just takes a screen shot.

    Posted via CB10
    07-13-13 01:55 PM
  4. casino141's Avatar
    casino141
    Originally Posted by DiscoKing426
    Have to hold the power button also. All three for 20 seconds.

    Posted via CB10
    No need to hold the power button, just continue to hold the volume keys after the shutter sounds about 20 seconds.

    Posted via CB10
    07-13-13 01:56 PM
  5. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by casino141
    No need to hold the power button, just continue to hold the volume keys after the shutter sounds about 20 seconds.

    Posted via CB10
    I thought a minute was longer than 20 seconds?
    chrispdm1 likes this.
    07-13-13 02:01 PM
  6. amazinglygraceless's Avatar
    amazinglygraceless
    Retired Mod
    How to restart a BlackBerry Z10 smartphone �Inside BlackBerry Help Blog

    To reset a BlackBerry Z10 smartphone

    If you find things running slower than usual or not responding, consider resetting your smartphone.

    Press and hold the Power/Lock key for ten seconds
    07-13-13 02:04 PM
  7. casino141's Avatar
    casino141
    Originally Posted by kbz1960
    I thought a minute was longer than 20 seconds?
    So I opened the clock app switched to the stop watch and started the time when I pressed to volume keys heard the screen shot and at 9 seconds the phone rebooted.

    Posted via CB10
    07-13-13 02:10 PM
  8. spennyhaynes's Avatar
    spennyhaynes
    Originally Posted by casino141
    So I opened the clock app switched to the stop watch and started the time when I pressed to volume keys heard the screen shot and at 9 seconds the phone rebooted.

    Posted via CB10
    See this didn't happen for me. Didn't do anything after iit snapped the picture.

    Posted via CB10
    07-13-13 02:37 PM
  9. spennyhaynes's Avatar
    spennyhaynes
    Originally Posted by DiscoKing426
    Have to hold the power button also. All three for 20 seconds.

    Posted via CB10
    Did this, looks no different then as if I was turning the phone off?

    Posted via CB10
    07-13-13 02:37 PM
  10. udojahn's Avatar
    udojahn
    Posted via CB10
    07-13-13 04:00 PM
  11. FBA's Avatar
    FBA
    Originally Posted by spennyhaynes
    Did this, looks no different then as if I was turning the phone off?

    Posted via CB10
    Correct; it's the exact same thing.
    07-13-13 05:39 PM
  12. mtitiz34's Avatar
    mtitiz34
    If you hold the volume up/down from your lock screen you won't take a screen shot. Takes mine about 20 seconds

    Posted via CB10
    07-13-13 07:01 PM
  13. spennyhaynes's Avatar
    spennyhaynes
    So then what's the difference between restarting my phone and hard resetting it?

    Posted via CB10
    07-13-13 11:22 PM
  14. Aljean Thein's Avatar
    Aljean Thein
    I thought all you gotta do is press and hold the lock button ?
    07-13-13 11:33 PM
  15. FBA's Avatar
    FBA
    That works as well and much faster too!
    07-14-13 12:47 AM
  16. trsbbs's Avatar
    trsbbs
    Originally Posted by spennyhaynes
    What I mean is that when I hold down both volume keys, all I get is the shutter sound and nothing happens. Am I doing this wrong? I've held it down for at least a minute and it did nothing.

    Posted via CB10
    Your not holding them down long enough.

    Using a BlackBerry Z10
    07-14-13 01:23 AM
  17. trsbbs's Avatar
    trsbbs
    Some folks just should not be allowed around electronics.

    Using a BlackBerry Z10
    Last edited by trsbbs; 07-14-13 at 03:45 AM.
    07-14-13 01:24 AM
  18. Suraj Jadhav's Avatar
    Suraj Jadhav
    Volume key reset does not work...

    From Z10STL100-1/10.1.0.4537
    07-14-13 02:00 AM
« Blackberry Judgement day inevitable like Terminator 2 | The little hole next to the power button »

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